Gundersen Health System
1900 South Ave.,
La Crosse, 54601, WI,
United States
La Crosse, 54601, WI,
United States
1 608-782-7300
Healthcare
Gundersen Health System Technographics
Gundersen Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gundersen Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7621 Gundersen Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gundersen Health System has purchased the following applications: Ascend SmartTouch Travel and Expense for Expense Management in 2013, EPIC EHR for Electronic Health Record in 2015, Epic Slicer Dicer for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gundersen Health System is running and its propensity to invest more and deepen its relationship with Ascend Software , Epic Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gundersen Health System revenues, which have grown to $1.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gundersen Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gundersen Health System Tech Stack and Enterprise Applications
Gundersen Health System ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Ascend Software | Legacy | Ascend SmartTouch Travel and Expense | Expense Management | ERP | n/a | 2013 | 2013 |
In 2013 Gundersen Health System implemented Ascend SmartTouch Travel and Expense from Ascend Software, a Travel and Expense Management Software, to automate and centralize their T&E process. The deployment represented an expansion of Gundersen Health System's Ascend investment alongside existing Ascend ECM and Ascend AP Imaging and Automation Solution, extending vendor alignment across finance and document management functions.
Ascend SmartTouch Travel and Expense was configured to support standard travel and expense management workflows, including employee expense reporting, electronic receipt capture, policy enforcement, approval routing, and audit trail generation. The implementation emphasized configurable policy controls and approval chains to align with healthcare travel rules and institutional expense policies.
The project was executed to operate in tandem with Gundersen's accounts payable and document imaging landscape, leveraging the vendor commonality with Ascend ECM and AP Imaging and Automation Solution to streamline document flow between expense reporting and invoice processing. Operational scope targeted finance, accounts payable, and departmental travel coordinators to consolidate T&E intake and reduce manual reconciliation work.
Governance was structured around centralized policy administration, role based approval workflows, and documented audit capabilities to support compliance and internal review. Training and process standardization accompanied rollout to ensure consistent expense submission and approval behavior across affected business functions.
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Gundersen Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Gundersen Health System implemented EPIC EHR as its enterprise Electronic Health Record for clinical and administrative functions. The deployment engaged the ITDS organization and system-wide user groups including clinicians, medical staff, students, and administrative end users. Implementation scope covered inpatient and outpatient clinical areas and centralized configuration governance to standardize recordkeeping and clinical workflows. EPIC EHR was positioned as the primary platform for patient records and clinical order workflows across the health system.
EPIC EHR was configured to support core Electronic Health Record capabilities typical of the category, including clinical documentation, computerized physician order entry, scheduling, and clinical decision support, aligning with established care workflows. Configuration work produced role-based templates, master patient scenarios, and training-specific content to validate clinical pathways and documentation standards. The team maintained distinct training environments to validate changes and to exercise workflow automation prior to production rollout.
Testing and integration of changes were coordinated with ITDS, and application support was provided during training cycles to preserve operational stability. The implementation used an Epic Playground environment and a Master Train Environment to simulate integrated workflows and to host master patient scenarios for training and validation. Upgrades to EPIC EHR were managed with coordinated communication and training activities for impacted departments.
Governance included formalized training curricula, End User Proficiency Assessments, quick-start guides, and written policies and procedures to standardize clinical process adoption. Curriculum development and delivery covered new hire training, refresher programs, new functionality education, version upgrades, and department rollouts, with tracking mechanisms and project planning overseen by instructional design and product ownership. Project management emphasized organization, priority setting, and cross-functional coordination between ITDS and clinical leaders.
A Senior Instructional Designer served as project manager for Gundersen's Epic Honor Roll grant program and maintained the Epic Playground and master patient scenarios, providing ongoing education and application support for EPIC EHR. The Product Owner and training team developed lesson plans, guided practice exercises, and training companions to support clinician proficiency. Operational responsibilities explicitly included maintaining training environments, coordinating upgrades, integrating training feedback into testing cycles, and sustaining application support during deployments.
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2013 |
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Home Care Management | ERP Services and Operations |
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2015 | 2015 |
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Gundersen Health System Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Slicer Dicer | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015 Gundersen Health System implemented Epic Slicer Dicer as part of its Analytics and BI portfolio to provide organizational level cohort discovery, ad hoc analytics, and dashboarding capability. The Epic Slicer Dicer deployment was positioned to support the Business Intelligence team in designing, developing, enhancing, updating, and maintaining analytics and dashboard solutions for moderately complex enterprise project scopes.
Configuration and operational use of Epic Slicer Dicer centered on self-service analytic workflows and dashboard delivery, with documented technical specifications, validation steps, and end user training required as part of standard development cycles. Business Intelligence Developers were charged with building and validating ad hoc reports and dashboards, applying SQL, Python, R, and Databricks skills as part of the analytic build process and using Power BI for downstream visualization and distribution.
The implementation sat alongside other Epic toolsets including Healthy Planet and Cogito Tools, and governance emphasized collaboration with subject matter experts and key stakeholders to ensure analytic accuracy and operational readiness. Operational coverage included the centrally managed Business Intelligence team based at Gundersen Support Services in Onalaska with hybrid and remote employment options for WI, MN, and IA residents, and processes focused on specification, validation, and training to support cross functional clinical and operational analytics.
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Gundersen Health System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Gundersen Health System Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Gundersen Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Gundersen Health System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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Gundersen Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Gundersen Health System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gundersen Health System
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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VP Enterprise Architecture and Solution Design | VP | IT | |
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Director, Enterprise Architecture and Infrastructure | Director | IT | |
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Apps Being Evaluated by Gundersen Health System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gundersen Health System IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gundersen Health System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Gundersen Health System Technographics
Gundersen Health System is a Healthcare organization based in United States,
with around 7621 employees and annual revenues of $1.27 billion.
Gundersen Health System operates a diverse technology stack with applications such as
Ascend SmartTouch Travel and Expense, EPIC EHR and Epic Slicer Dicer,
covering areas like Expense Management, Electronic Health Record and Analytics and BI.
Gundersen Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ascend Software and Epic Systems.
Gundersen Health System recently adopted applications including
Microsoft Azure Blob Storage in 2021, Cisco Webex Meetings in 2020 and Dropbox Business in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gundersen Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gundersen Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gundersen Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.