AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

H.P.A.S. Tech Stack and Enterprise Applications

H.P.A.S. ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exel Computer Systems Legacy Exel Eagle Field Service Field Service Management ERP Services and Operations n/a 2015 2015
In 2015, H.P.A.S. implemented Exel Eagle Field Service. The Exel Eagle Field Service deployment served as a Field Service Management platform to address fragmentation across three disparate after-sales and service systems and introduce mobile devices for field engineers across the companys United Kingdom operations. The implementation centralized scheduling and mobile workforce workflows, introduced engineer-facing mobile device workflows to eliminate paperwork and duplication, and extended management reporting to provide endpoint visibility for service operations. Functional capabilities included scheduling and dispatch, mobile job execution and parts tracking, and structured failure logging to enable root-cause analysis of part failures that inform design and manufacture improvements. Operational scope covered after-sales and service teams across the UK, and governance changes focused on replacing paper processes with mobile workflows and standardized reporting to improve engineer utilisation and service management oversight.
H.P.A.S. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, H.P.A.S. deployed LiveChat on its website. LiveChat is a Chatbots and Conversational AI application used to provide real time conversational support to site visitors. The deployment was implemented as an embedded web chat widget, integrating LiveChat’s real time messaging, visitor monitoring, canned responses and chat routing capabilities into the public web front end. This placement makes LiveChat a direct customer touchpoint for online inquiries and pre sales engagement. Operationally the implementation focused on online customer service and sales workflows across H.P.A.S. UK web operations, with agents using LiveChat to capture transcripts, escalate chats to specialist teams, and apply templated responses for common queries. Governance adjustments included establishing chat handling protocols, agent routing rules and transcript retention processes to align web based conversational workflows with existing support procedures. H.P.A.S. LiveChat Chatbots and Conversational AI supports the company’s customer facing digital engagement, instrumenting live interaction, conversation management and basic automation for web driven service requests.
Chatbots and Conversational AI AI-Powered Application 2021 2021
H.P.A.S. Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2015 2015
In 2015, H.P.A.S. deployed Sitecore CMS as its Web Content Management platform for its public website safestyle-windows.co.uk. The implementation positions Sitecore CMS as the primary Web Content Management system for corporate web properties operating from the United Kingdom, linking the company name, year, application, and category explicitly. The Sitecore CMS implementation centers on standard Web Content Management capabilities, including content authoring and templating, a media library for digital assets, structured publishing workflows, and experience editor driven page composition. The deployment is consistent with an authoring versus delivery topology, providing editorial control over templates and page components, and enabling rule-based personalization and content versioning for ongoing site updates. Operational ownership sits with marketing and web operations teams, who use Sitecore CMS to manage editorial workflows, approval gates, and release schedules for the public-facing site. Governance is organized around content owners and editorial roles, with configuration of templates and publishing workflows to enforce consistent product and promotional pages across the site. The narrative focuses on system architecture, modules implemented, and organizational process alignment without asserting outcomes beyond the stated implementation facts.
H.P.A.S. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2014 2014
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2017 2017
H.P.A.S. TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
H.P.A.S. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at H.P.A.S.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by H.P.A.S. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from H.P.A.S. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the H.P.A.S. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD H.P.A.S. Technographics
H.P.A.S. is a Manufacturing organization based in United Kingdom, with around 705 employees and annual revenues of $254.2 million.
H.P.A.S. operates a diverse technology stack with applications such as Exel Eagle Field Service, LiveChat and Sitecore CMS, covering areas like Field Service Management, Chatbots and Conversational AI and Web Content Management.
H.P.A.S. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Exel Computer Systems, LiveChat, Inc. and Sitecore.
H.P.A.S. recently adopted applications including SiteSpect A/B Testing in 2022, OneTrust Cookie Consent in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of H.P.A.S.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates H.P.A.S.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete H.P.A.S. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.