List of Exel Eagle Field Service Customers
Nottingham, NG10 3XL,
United Kingdom
Since 2010, our global team of researchers has been studying Exel Eagle Field Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Exel Eagle Field Service for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Exel Eagle Field Service for Field Service Management include: H.P.A.S., a United Kingdom based Manufacturing organisation with 705 employees and revenues of $254.2 million, Siderise Group, a United Kingdom based Construction and Real Estate organisation with 140 employees and revenues of $12.0 million, Safetell United Kingdom, a United Kingdom based Manufacturing organisation with 44 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Exel Eagle Field Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Exel Eagle Field Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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H.P.A.S. | Manufacturing | 705 | $254M | United Kingdom | Exel Computer Systems | Exel Eagle Field Service | Field Service Management | 2015 | n/a | In 2015, H.P.A.S. implemented Exel Eagle Field Service. The Exel Eagle Field Service deployment served as a Field Service Management platform to address fragmentation across three disparate after-sales and service systems and introduce mobile devices for field engineers across the companys United Kingdom operations. The implementation centralized scheduling and mobile workforce workflows, introduced engineer-facing mobile device workflows to eliminate paperwork and duplication, and extended management reporting to provide endpoint visibility for service operations. Functional capabilities included scheduling and dispatch, mobile job execution and parts tracking, and structured failure logging to enable root-cause analysis of part failures that inform design and manufacture improvements. Operational scope covered after-sales and service teams across the UK, and governance changes focused on replacing paper processes with mobile workflows and standardized reporting to improve engineer utilisation and service management oversight. | |
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Safetell United Kingdom | Manufacturing | 44 | $6M | United Kingdom | Exel Computer Systems | Exel Eagle Field Service | Field Service Management | 2015 | n/a | In 2015 Safetell United Kingdom implemented Exel Eagle Field Service as part of an integrated EFACS E/8 deployment, leveraging Field Service Management capabilities to unify field operations with core manufacturing processes. The deployment positioned Exel Eagle Field Service as the primary Field Service Management application supporting dispatch, scheduling and mobile engineer workflows across Safetell's UK operations. The implementation configured Eagle Field Service functionality alongside EFACS E/8 manufacturing and inventory modules, enabling centralized inventory and supplier management, order processing and invoicing workflows. Functional capabilities included field engineer scheduling and job management, parts reservation tied to inventory, and automated invoicing triggers linked to job completion. Integrations were realized within the integrated EFACS E/8 platform, eliminating manual data feeds that previously existed between manufacturing and field-service processes. Operational scope covered Safetell's UK sites and directly impacted field engineering, warehouse operations and finance order-to-cash processes. According to the vendor the single integrated solution accelerated the order-to-cash cycle, improved inventory and supplier management and increased field engineer utilisation and invoicing speed. These outcomes reflect consolidation of transactional data and workflow orchestration within Exel Eagle Field Service and EFACS E/8. | |
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Siderise Group | Construction and Real Estate | 140 | $12M | United Kingdom | Exel Computer Systems | Exel Eagle Field Service | Field Service Management | 2020 | n/a | In 2020, Siderise Group implemented Exel Eagle Field Service. The deployment used Exel's EFACS E/8 platform to consolidate CRM, manufacturing and finance across multiple sites and to provide a mobile interface for field based personnel operating in the United Kingdom and internationally. Exel Eagle Field Service was configured to support Field Service Management workflows including mobile field user access, work order capture, scheduling, inventory visibility and service reporting, aligning field operations with back office manufacturing and finance records. Module usage is inferred from Exel's case study emphasis on field service requirements and mobile field user capabilities, indicating configuration of service management, mobile data capture and unified reporting components. Operational scope covered field operations teams, service managers, and finance and CRM functions across sites, improving visibility and consolidated reporting. Governance and process alignment focused on centralizing operational data within EFACS E/8 to create consistent service workflows and financial reconciliation between field activity and manufacturing records. |
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