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H.T.Maddocks & Son
Location
Unit E1 - E6, Capital Point, Capital Business Park, Parkway,
Cardiff, CF3 2PY,
United Kingdom
Website
https://www.htmaddocks.co.uk/
Phone
44 29 2167 8888
Artw industry
Retail
Employee
Revenue

H.T.Maddocks & Son Technographics

H.T.Maddocks & Son Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by H.T.Maddocks & Son and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 H.T.Maddocks & Son employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that H.T.Maddocks & Son has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems H.T.Maddocks & Son is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing H.T.Maddocks & Son revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for H.T.Maddocks & Son intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

H.T.Maddocks & Son Tech Stack and Enterprise Applications

H.T.Maddocks & Son ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2020 2020
In 2020, H.T.Maddocks & Son implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment uses Oracle NetSuite ERP cloud capabilities and is connected to the company website to capture sales transactions and post them into the financial ledger for the retail operation. Configuration centered on core financial modules, including general ledger, accounts receivable, accounts payable, billing, and financial reporting, aligned with retail transaction flows. Automation of invoicing and electronic payment posting were implemented consistent with ERP Financial practices, and inventory costing and basic sales transaction recording were provisioned to support merchandising workflows. Operational coverage focuses on the head office finance function and the web sales channel in the United Kingdom, supporting accounting and e-commerce business functions. Governance established a centralized chart of accounts, standardized month end close steps, and workflow approvals for order to cash and supplier payments to reduce manual reconciliation. Integrations are explicitly limited to the public website for transactional flow and customer record synchronization, ensuring online sales feed directly into Oracle NetSuite ERP for financial posting and reporting.
H.T.Maddocks & Son AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, H.T.Maddocks & Son implemented Tawk.to, a Chatbots and Conversational AI application, on its public website to provide real-time messaging and asynchronous contact capture for visitors. The Tawk.to deployment is delivered as a web widget embedded in site pages, positioning the application to support online customer engagement and simple e-commerce inquiry handling for the retailer. H.T.Maddocks & Son uses Tawk.to as a Chatbots and Conversational AI solution to support customer service and sales inquiry workflows. Functional capabilities implemented include live chat agent sessions, canned response templates, offline message capture, and visitor presence tracking, which align with standard Chatbots and Conversational AI operational features for retail websites. Operational ownership is exercised by store staff and customer service personnel via the Tawk.to dashboard, indicating a lightweight governance model and on-site configuration managed by internal teams.
H.T.Maddocks & Son Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, H.T.Maddocks & Son implemented Microsoft 365 for Collaboration. The presence of Microsoft 365 on their website indicates the organization uses Microsoft 365 as a central cloud collaboration platform for the business. The small United Kingdom retailer with 35 employees has a deployment consistent with Collaboration category implementations, leveraging core capabilities typical of Microsoft 365 such as Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint Online for document sharing and intranet, and OneDrive for Business for individual file storage, with tenant-level administration and user provisioning managing access. Microsoft 365 is applied across company departments to support internal communications, document management, and customer-facing contact workflows surfaced through the website integration, aligning the H.T.Maddocks & Son Microsoft 365 Collaboration instance with standard business collaboration functions.
H.T.Maddocks & Son eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2020 2020
H.T.Maddocks & Son CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2016 2016
H.T.Maddocks & Son IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at H.T.Maddocks & Son

First Name Last Name Title Function Department Email Phone
New Accounts Manager Manager Finance
Sales Account Manager Manager Sales
Show All Contacts

Apps Being Evaluated by H.T.Maddocks & Son Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from H.T.Maddocks & Son IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the H.T.Maddocks & Son digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD H.T.Maddocks & Son Technographics
H.T.Maddocks & Son is a Retail organization based in United Kingdom, with around 35 employees and annual revenues of $5.0 million.
H.T.Maddocks & Son operates a diverse technology stack with applications such as Oracle NetSuite ERP, Tawk.to and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
H.T.Maddocks & Son has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Tawk.to and Microsoft.
H.T.Maddocks & Son recently adopted applications including Oracle NetSuite ERP in 2020, Oracle NetSuite SuiteCommerce in 2020 and Oracle Netsuite Bronto Marketing Platform in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of H.T.Maddocks & Son’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates H.T.Maddocks & Son’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete H.T.Maddocks & Son technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.