Leidschendam, 2262 BA,
Netherlands
Haaglanden Medisch Centrum Technographics
Haaglanden Medisch Centrum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Haaglanden Medisch Centrum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Haaglanden Medisch Centrum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Haaglanden Medisch Centrum has purchased the following applications: ReadSpeaker Text to Speech for Natural Language Processing in 2022, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Haaglanden Medisch Centrum is running and its propensity to invest more and deepen its relationship with ReadSpeaker Holding , Microsoft , Winkwaves or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Haaglanden Medisch Centrum revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Haaglanden Medisch Centrum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Haaglanden Medisch Centrum Tech Stack and Enterprise Applications
Haaglanden Medisch Centrum AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Haaglanden Medisch Centrum implemented ReadSpeaker Text to Speech as a Natural Language Processing solution to deliver synthesized audio of website content. The deployment was focused on the hospital's public website to support patient-facing content and accessibility across Dutch and other language needs.
ReadSpeaker Text to Speech was configured to provide real-time speech synthesis with selectable voices, language switching and user playback controls. Configuration work centered on embedding the ReadSpeaker Text to Speech widget in page templates, defining voice profiles and mapping language variants to clinical information pages and patient guidance content, using standard text normalization and speech markup capabilities typical of the category.
Integration scope was limited to the website where the ReadSpeaker Text to Speech script is invoked within content fragments and page templates, making patient information pages, appointment instructions and navigation content available for audio rendering. Operational coverage involved web operations and content authors who updated publication workflows so newly published pages are exposed to the speech engine for on-demand playback.
Governance measures included establishing default language and voice settings, exposing user controls for toggling audio playback and updating content publishing processes to flag pages for speech rendering. The ReadSpeaker Text to Speech deployment supports Haaglanden Medisch Centrum's patient engagement and web accessibility requirements for its online presence.
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Haaglanden Medisch Centrum Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Haaglanden Medisch Centrum deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the organization website and was provisioned as an enterprise tenant to provide core collaboration services for the hospital.
The implementation centers on Microsoft 365 components typical for Collaboration, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for personal file sync, and the Office productivity suite for endpoint authoring. Identity and access are operated via Azure Active Directory within the Microsoft 365 tenant, providing single sign on, role based access controls, and conditional access patterns commonly used in healthcare settings.
Operational coverage extends to approximately 4,500 employees across clinical, administrative, and support functions in the Netherlands, with configuration aligned to support internal collaboration workflows and public facing content referenced on the hospital website. The deployment structure follows a cloud first tenant model, with centralized administration for mail, collaboration sites, and Teams workspaces, and segmented site collections and Teams to reflect departmental boundaries.
Governance includes centralized tenant administration, documented provisioning workflows for Teams and SharePoint sites, and configuration of retention and access policies consistent with sector expectations for healthcare data handling. Microsoft 365 is described by Haaglanden Medisch Centrum as the Collaboration application in use, with implemented capabilities oriented to hospital communications, document management, and user identity management.
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Collaboration | Collaboration |
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2020 | 2020 |
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Haaglanden Medisch Centrum CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Haaglanden Medisch Centrum deployed Hotjar for Customer Experience on its public website. The implementation targeted patient facing digital channels operated by the hospital in the Netherlands and focused on capturing navigation and engagement patterns across informational pages and appointment entry points.
Configuration emphasized widely recognized Hotjar capabilities such as session recordings, heatmaps, on page surveys, and feedback widgets, with dashboards provisioned for behavioral analysis. The Hotjar application was configured to collect session level interactions and aggregate engagement metrics to support analysis of form interactions and content consumption on critical website pages.
Operational ownership resided with web operations, patient experience, and digital communications teams, who accessed Hotjar dashboards to inform UX adjustments and content prioritization. Deployment was scoped to the public website surface and relied on Hotjar scripts embedded in site pages to capture interaction events and user feedback.
Given the healthcare context and Netherlands data protection requirements, governance included consent management at the point of data capture and restrictive access controls for behavioral data. Hotjar was positioned as a customer experience analytics layer supporting iterative UX workflows and content governance rather than as a clinical system.
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Marketing Automation | CRM |
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2017 | 2017 |
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Haaglanden Medisch Centrum ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Haaglanden Medisch Centrum PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Haaglanden Medisch Centrum IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Haaglanden Medisch Centrum
Apps Being Evaluated by Haaglanden Medisch Centrum Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||