Dubai, 54508,
United Arab Emirates
HADID International Services Technographics
HADID International Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HADID International Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 HADID International Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HADID International Services has purchased the following applications: alive5 Live Chat for Chatbots and Conversational AI in 2013, WordPress for Web Content Management in 2016, CentraHub CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HADID International Services is running and its propensity to invest more and deepen its relationship with alive5 , Automattic , Centra Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HADID International Services revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HADID International Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HADID International Services Tech Stack and Enterprise Applications
HADID International Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
|
HADID International Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2016 | 2016 |
|
HADID International Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Centra Technologies | Legacy | CentraHub CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, HADID International Services implemented CentraHub CRM to support aviation customer and service management needs. The deployment is reported for the United Arab Emirates and the customer listing indicates usage across the MENA region for aviation-related customer and service management, reflecting a regional CRM rollout tied to aviation service operations.
CentraHub CRM was configured to emphasize CRM and service automation capabilities inferred from CentraHub’s published customer lists and industry case collections. Functional modules implemented include customer interaction tracking, service record management, and service automation workflows for scheduling and case management. The CentraHub CRM deployment centralizes customer profiles and service history to support operations, maintenance coordination, and post-service support in an aerospace and defense context.
Operational coverage focused on UAE regional operations with scope into MENA customer management, and business functions impacted include customer service, field service coordination, and service delivery management. Rollout and governance were organized around aviation service management processes, aligning CRM records with service workflows, data capture, and traceability requirements common in aerospace operations. Public information indicates the deployment improved tracking of customer interactions and service records as the primary outcome.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
HADID International Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
HADID International Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
HADID International Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at HADID International Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by HADID International Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||