List of alive5 Live Chat Customers
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Since 2010, our global team of researchers has been studying alive5 Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased alive5 Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using alive5 Live Chat for Chatbots and Conversational AI include: National Basketball Association (NBA), a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $11.00 billion, Loews Hotels, a United States based Leisure and Hospitality organisation with 5600 employees and revenues of $1.60 billion, Starkey Hearing, a United States based Life Sciences organisation with 5000 employees and revenues of $1.50 billion, The Art Institutes, a United States based Education organisation with 5200 employees and revenues of $1.30 billion, Loews Hollywood Hotel, a United States based Leisure and Hospitality organisation with 4400 employees and revenues of $1.05 billion and many others.
Contact us if you need a completed and verified list of companies using alive5 Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The alive5 Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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247 Techies | Professional Services | 83 | $6M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 247 Techies implemented alive5 Live Chat on its public website, provisioning a web embedded chat entry point for visitors. The deployment uses the Apps Category "" and is surfaced as a hosted widget and client side script for real time visitor engagement.
alive5 Live Chat was configured to provide real time messaging, an agent console, chat routing rules, canned responses, and transcript capture, reflecting standard live chat functional modules. Operational coverage focused on customer facing support and sales contact flows, with configuration centered on widget placement, routing to queues, and role based agent access for ongoing governance.
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A Indian Neem Tree Company | Life Sciences | 10 | $1M | India | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2011 | n/a |
In 2011, A Indian Neem Tree Company implemented alive5 Live Chat on their website, using as the Apps Category. alive5 Live Chat was configured as an embedded web chat widget delivering real-time messaging, visitor session capture, chat transcripts, and canned responses, reflecting standard live chat functional capabilities. Configuration emphasized small business scale, provisioning a limited number of agent accounts and straightforward routing rules to support customer inquiries and product information flows for a 10 person organization in the life sciences sector.
Deployment followed a single-site web-embedded model with alive5 Live Chat instrumented across product and contact pages, providing direct engagement for sales and customer support functions. Governance and operational practices included administrator role configuration, chat transcript retention settings, and basic workflow rules for agent escalation and offline message capture, all managed by the internal team.
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Access To Travel | Professional Services | 10 | $1M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2012 | n/a |
In 2012, Access To Travel implemented alive5 Live Chat on its public website to provide real-time customer messaging and support. alive5 Live Chat was deployed as an embedded website widget delivering live chat sessions and asynchronous messaging, reflecting the Apps Category and oriented toward customer service and booking inquiries.
Deployment at the 10-person Access To Travel was focused on the corporate site https://www.accessfares.com, with the chat widget placed on key customer journey pages to capture traveler questions and booking intents. Functional configuration included an agent chat console, visitor session initiation, and canned response templates to standardize outreach, with governance assigned to the customer service owner and a lightweight operational rollout tailored for a small team.
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Admit One Products | Manufacturing | 20 | $2M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2010 | n/a |
In 2010 Admit One Products deployed alive5 Live Chat on its public website, positioning alive5 Live Chat as the company’s web-based customer messaging solution. The implementation is categorized under Chatbots and Conversational AI and supports customer service and sales inquiry handling for the small manufacturing firm.
The deployment is a web-embedded chat widget architecture that exposes real-time messaging capabilities to site visitors. Configuration elements align with common Chatbots and Conversational AI functionality, including automated response templates, live agent handoff, chat transcript capture, and lead capture fields, with lightweight administration suited to a 20-employee organization.
Operational coverage is limited to the corporate website and is managed by the company’s customer-facing staff across sales and customer service functions. Governance is structured around scripted response libraries and defined operating hours, with chat logs retained for follow-up and operational oversight consistent with standard conversational AI deployments.
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Air Capital Travel | Professional Services | 10 | $1M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2013 | n/a |
In 2013 Air Capital Travel deployed alive5 Live Chat on its website, establishing a cloud-hosted conversational interface for customer interactions. The implementation uses alive5 Live Chat and is categorized under Chatbots and Conversational AI, positioning the application as the front line for real-time engagement on the company web property.
The technical footprint is a web-embedded chat widget delivered from the vendor cloud, implemented via a site script and configured for real-time messaging. Functional capabilities implemented include live agent messaging, automated greeting and canned response templates, basic lead capture forms within the chat flow, and offline messaging to collect inquiries when staff are unavailable.
Operational coverage is scoped to the company website and the small, centralized support team of Air Capital Travel, with the application serving customer service and bookings workflows and supporting front-line sales conversations. Governance and administration are maintained by core staff who control conversational templates, routing rules, and availability schedules, enabling lightweight operational ownership appropriate for a 10 person organization.
Integrations are limited to the website embedding and chat widget runtime, with the alive5 Live Chat instance configured for single-site deployment and direct browser-to-vendor cloud connectivity. Rollout and ongoing management remain in-house, with configuration updates applied by internal admins to align chat scripts and response patterns with booking and customer support processes.
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Banking and Financial Services | 10 | $1M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2015 | n/a |
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Healthcare | 12 | $2M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2014 | n/a |
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Healthcare | 16 | $1M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2010 | n/a |
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Manufacturing | 10 | $1M | United Kingdom | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2012 | n/a |
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Leisure and Hospitality | 300 | $40M | United States | alive5 | alive5 Live Chat | Chatbots and Conversational AI | 2015 | n/a |
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Buyer Intent: Companies Evaluating alive5 Live Chat
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