Halstead International
15 Oakwood Ave,
Norwalk, 06850, CT,
United States
Norwalk, 06850, CT,
United States
1 866-843-8453
Manufacturing
Halstead International Technographics
Halstead International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Halstead International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Halstead International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Halstead International has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2016, Olark Live Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Halstead International is running and its propensity to invest more and deepen its relationship with Sage , Olark , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Halstead International revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Halstead International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Halstead International Tech Stack and Enterprise Applications
Halstead International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Halstead International implemented Sage 100 (formerly MAS 90 & MAS 200) as an ERP Financial application and integrated SPS Commerce Fulfillment to scale EDI-driven order processing and shipping workflows. The initiative targeted order-to-cash automation across Halstead’s manufacturing and distribution operations, supporting the company’s retail relationships with Home Depot in the US, Canada, and Mexico and distribution via Metroflor and Vertex services into 40 plus countries.
The Sage 100 deployment focused on automating core financial and operational modules typical of ERP Financial systems, including invoicing, order processing, returns handling, and fulfillment posting. Halstead upgraded Sage 100 and configured third-party connectors, using SPS Commerce Fulfillment to remove manual Excel import and export tasks, enforce automated EDI mappings, and accelerate order transmission into the ERP.
Integration work emphasized SPS Commerce Fulfillment and retailer EDI networks, with live mapping corrections and iterative testing to handle invalid test data from a major retailer’s EDI processor. The deployment extended across Halstead’s operations organization, where approximately twenty people performed order processing and shipping, and the company planned to roll all entities onto the SPS solution to standardize fulfillment flows.
Governance and process changes included on-site technical collaboration with the SPS team, rapid mapping updates performed during cutover, and knowledge transfer to internal systems staff to sustain EDI operations. Outcomes stated by Halstead were explicit, including a 15 percent business growth concurrent with the rollout, a two day per week acceleration in order processing, no additional hires required, and projected labor savings in the hundreds of thousands of dollars, as well as measurable improvements in return handling and an ambition to further scale efficiency across entities.
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Halstead International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Halstead International implemented Olark Live Chat on its public website. Halstead International deployed Olark Live Chat, a Chatbots and Conversational AI application to support customer service and online sales assistance, centralizing real-time visitor engagement.
The technical deployment uses an embedded chat widget that provides real-time messaging, visitor monitoring, canned responses, chat transcripts, offline messaging, and chat-based lead capture. Olark Live Chat supports agent queues, manual routing, and transcript logging to standardize customer interactions. For a 150-employee manufacturing firm, the implementation is scaled to support direct customer service and commercial inquiry handling rather than an enterprise contact center.
Operational ownership is centered on customer service and sales functions, with workflows for initial triage, agent escalation, and follow-up via email or CRM handoff where configured. Training, standardized response templates, and transcript review are implied governance elements to ensure consistent messaging and operational handoff. This implementation links Halstead International, Olark Live Chat, the Chatbots and Conversational AI category, and front-line customer service and online sales functions.
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Halstead International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Halstead International deployed Cisco Webex Meetings in the Audio Video and Web Conferencing category to provide web-based conferencing access directly from its corporate website. The implementation surfaces Webex meeting entry points on the site to enable browser-based join flows for employees, customers, and external partners without requiring a separate desktop client.
The Cisco Webex Meetings configuration focuses on core meeting capabilities typical of Audio Video and Web Conferencing applications, including video conferencing, audio bridging, screen sharing, meeting recording, and scheduled meeting controls. Configuration work centered on provisioning hosted meeting sessions, managing meeting templates, and controlling external join permissions exposed via website links.
Operational governance is administered by corporate IT, which configures user access, meeting role permissions, and the website embedding of join controls within the content management system. Cisco Webex Meetings supports cross-functional business functions such as operations, sales and engineering by delivering synchronous collaboration and remote meeting capability directly through Halstead International's website.
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Collaboration | Collaboration |
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2020 | 2020 |
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Halstead International SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2016 | 2016 |
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Halstead International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Halstead International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Halstead International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Halstead International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Halstead International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Halstead International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Halstead International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Halstead International Technographics
Halstead International is a Manufacturing organization based in United States,
with around 150 employees and annual revenues of $17.0 million.
Halstead International operates a diverse technology stack with applications such as
Sage 100 (formerly MAS 90 & MAS 200), Olark Live Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Halstead International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Olark and Cisco Systems.
Halstead International recently adopted applications including
GoDaddy in 2021, Barracuda Email Security Gateway in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Halstead International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Halstead International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Halstead International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.