Chattanooga, 37406, TN,
United States
Hamilton County 911 Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hamilton County 911 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 175 Hamilton County 911 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hamilton County 911 has purchased the following applications: DreamHost for Application Hosting and Computing Services in 2022, CentralSquare Unify for Collaboration in 2023, Barracuda Email Security Gateway for Secure Email Gateways (SEGs) in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hamilton County 911 is running and its propensity to invest more and deepen its relationship with DreamHost , CentralSquare , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hamilton County 911 revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hamilton County 911 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DreamHost | Legacy | DreamHost | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Unify | Collaboration | Collaboration | n/a | 2023 | 2023 | In 2023, Hamilton County 911 deployed CentralSquare Unify as a Collaboration application to expand CAD interoperability across its region. The agency, a longtime CentralSquare customer running CAD Enterprise and 911 call handling solutions, positioned CentralSquare Unify to serve as the technical backbone for a new Tennessee CAD-to-CAD network and to establish cross-agency data sharing across adjacent public safety partners. The implementation centers on CentralSquare Unify CAD-to-CAD data sharing capabilities, configured to provide real time incident and unit status synchronization, cross-dispatch coordination, and streamlined information handoffs between dispatch consoles. Configuration work focused on mapping incident schemas, normalizing unit and status codes, and enabling console-level workflows that let dispatchers share incident data without reliance on voice transfer, preserving call taking capacity in PSAPs. Integrations were implemented with the existing CentralSquare CAD Enterprise and 911 call handling systems to enable end to end information flow, and the project scope explicitly targets PSAP operations and first responder coordination across Hamilton County with plans to broaden connectivity to additional Tennessee agencies. The deployment architecture emphasizes a networked CAD topology that links agency instances rather than a centralized incident repository, enabling peer to peer exchange of dispatch records and responder status. Governance and operational rollout include standing up the Tennessee Unify network, onboarding neighboring agencies, and adjusting dispatch workflows to reduce phone based coordination. Explicit outcomes called out by the agency include increased collaboration between connected public safety agencies and accelerated response times, with Hamilton County 911 acting as the initial Unify node in Tennessee and expecting more agencies to join within the year. | |
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Collaboration | Collaboration |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Barracuda Networks | Legacy | Barracuda Email Security Gateway | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2023 | 2023 |
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