Denver, 80216, CO,
United States
Hammond's Candies Technographics
Hammond's Candies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hammond's Candies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Hammond's Candies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hammond's Candies has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2015, Olark Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hammond's Candies is running and its propensity to invest more and deepen its relationship with Sage , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hammond's Candies revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hammond's Candies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hammond's Candies Tech Stack and Enterprise Applications
Hammond's Candies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Hammond's Candies implemented Sage 100 (formerly MAS 90 & MAS 200) as its ERP Financial solution. The deployment targeted the 130-employee consumer packaged goods business headquartered in the United States, providing a single system for transactional finance and operational recordkeeping across the organization.
The Sage 100 implementation centered on core financial modules including general ledger, accounts payable, and accounts receivable, paired with inventory control, order management, purchasing, and financial reporting capabilities typical of ERP Financial systems. Configuration work focused on chart of accounts design, inventory item setup with basic warehouse segregation, pricing and tax code setup, and order-to-cash and procure-to-pay workflows to align with sales, merchandising, and procurement activities.
Operational coverage aligned the application with finance and accounting functions and extended to sales order entry, merchandising, marketing coordination, and distribution staff who support national accounts and trade show activities. End users were expected to operate Sage 100 alongside Microsoft Office and ACT as part of everyday processes, reflecting job-level requirements for working knowledge of these tools when interacting with ERP data and sales reporting.
Governance and rollout emphasized role-based access for finance and sales teams, establishment of standardized order follow-up and item launch processes to support new product introductions, and formalized month-end accounting procedures and inventory control routines. Training and documentation efforts targeted controllers, sales coordinators, and merchandising staff to embed consistent workflows for sales order management, invoicing, and inventory reconciliation within the Sage 100 ERP Financial environment.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2022 | 2022 |
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Hammond's Candies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Hammond's Candies deployed Olark Live Chat on its public website as a web-based customer engagement layer within the Chatbots and Conversational AI category. The implementation uses the Olark Live Chat web widget to provide real-time messaging, visitor context capture, and canned response capabilities to support e-commerce inquiries and product questions. Configuration emphasized chat transcript capture and administrative access for ongoing refinement of conversational patterns.
Operational responsibility sits with online customer service and e-commerce teams, who handle chat routing, shift coverage, and template management to maintain consistent customer responses. Governance included establishing chat handling workflows, escalation rules to back-office teams, and routine review of transcripts to tune canned messages and staffing plans. Olark Live Chat functions as the primary conversational interface on Hammond's Candies website, aligning the company, application, Chatbots and Conversational AI category, and the business function of customer support.
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Hammond's Candies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Hammond's Candies implemented Microsoft 365 to provide foundational Collaboration capabilities across its corporate operations. Public signals on the Hammond's Candies website indicate Microsoft 365 is in use, supporting core communication and content services that align with the Collaboration category.
The Microsoft 365 implementation includes common Collaboration modules such as Exchange Online for email, Office desktop and web applications for productivity, SharePoint Online for intranet and document management, OneDrive for user file storage and sync, and Microsoft Teams for chat and meetings. Microsoft 365 is used to centralize document collaboration, real time communication, and cloud based file access for employees.
Operational controls are structured around Microsoft 365 tenancy management and Azure Active Directory identity services, with centralized administration through the Microsoft 365 admin center and governance around account provisioning and file access policies. The deployment supports corporate functions including operations, sales and finance, and emphasizes documented collaboration workflows and content governance to standardize internal communication and file management.
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Hammond's Candies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Hammond's Candies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Hammond's Candies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Hammond's Candies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hammond's Candies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| President and CEO | CXO | Finance |
Apps Being Evaluated by Hammond's Candies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||