AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Hammond's Candies Tech Stack and Enterprise Applications

Hammond's Candies ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 100 (formerly MAS 90 & MAS 200) ERP Financial ERP n/a 2015 2015
In 2015, Hammond's Candies implemented Sage 100 (formerly MAS 90 & MAS 200) as its ERP Financial solution. The deployment targeted the 130-employee consumer packaged goods business headquartered in the United States, providing a single system for transactional finance and operational recordkeeping across the organization. The Sage 100 implementation centered on core financial modules including general ledger, accounts payable, and accounts receivable, paired with inventory control, order management, purchasing, and financial reporting capabilities typical of ERP Financial systems. Configuration work focused on chart of accounts design, inventory item setup with basic warehouse segregation, pricing and tax code setup, and order-to-cash and procure-to-pay workflows to align with sales, merchandising, and procurement activities. Operational coverage aligned the application with finance and accounting functions and extended to sales order entry, merchandising, marketing coordination, and distribution staff who support national accounts and trade show activities. End users were expected to operate Sage 100 alongside Microsoft Office and ACT as part of everyday processes, reflecting job-level requirements for working knowledge of these tools when interacting with ERP data and sales reporting. Governance and rollout emphasized role-based access for finance and sales teams, establishment of standardized order follow-up and item launch processes to support new product introductions, and formalized month-end accounting procedures and inventory control routines. Training and documentation efforts targeted controllers, sales coordinators, and merchandising staff to embed consistent workflows for sales order management, invoicing, and inventory reconciliation within the Sage 100 ERP Financial environment.
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Payment Processing ERP 2022 2022
Hammond's Candies AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Hammond's Candies deployed Olark Live Chat on its public website as a web-based customer engagement layer within the Chatbots and Conversational AI category. The implementation uses the Olark Live Chat web widget to provide real-time messaging, visitor context capture, and canned response capabilities to support e-commerce inquiries and product questions. Configuration emphasized chat transcript capture and administrative access for ongoing refinement of conversational patterns. Operational responsibility sits with online customer service and e-commerce teams, who handle chat routing, shift coverage, and template management to maintain consistent customer responses. Governance included establishing chat handling workflows, escalation rules to back-office teams, and routine review of transcripts to tune canned messages and staffing plans. Olark Live Chat functions as the primary conversational interface on Hammond's Candies website, aligning the company, application, Chatbots and Conversational AI category, and the business function of customer support.
Hammond's Candies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Hammond's Candies implemented Microsoft 365 to provide foundational Collaboration capabilities across its corporate operations. Public signals on the Hammond's Candies website indicate Microsoft 365 is in use, supporting core communication and content services that align with the Collaboration category. The Microsoft 365 implementation includes common Collaboration modules such as Exchange Online for email, Office desktop and web applications for productivity, SharePoint Online for intranet and document management, OneDrive for user file storage and sync, and Microsoft Teams for chat and meetings. Microsoft 365 is used to centralize document collaboration, real time communication, and cloud based file access for employees. Operational controls are structured around Microsoft 365 tenancy management and Azure Active Directory identity services, with centralized administration through the Microsoft 365 admin center and governance around account provisioning and file access policies. The deployment supports corporate functions including operations, sales and finance, and emphasizes documented collaboration workflows and content governance to standardize internal communication and file management.
Hammond's Candies eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2021 2021
Hammond's Candies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2023 2023
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
Hammond's Candies TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2021 2021
Hammond's Candies PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Hammond's Candies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Hammond's Candies

First Name Last Name Title Function Department Email Phone
Chief Financial Officer CXO Finance
President and CEO CXO Finance

Apps Being Evaluated by Hammond's Candies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hammond's Candies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hammond's Candies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hammond's Candies Technographics
Hammond's Candies is a Consumer Packaged Goods organization based in United States, with around 130 employees and annual revenues of $15.0 million.
Hammond's Candies operates a diverse technology stack with applications such as Sage 100 (formerly MAS 90 & MAS 200), Olark Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Hammond's Candies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Olark and Microsoft.
Hammond's Candies recently adopted applications including Gameball in 2023, Amazon Pay in 2022 and OneTrust CookiePro in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hammond's Candies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hammond's Candies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hammond's Candies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.