AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Handelshof Management Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
i-net software Legacy i‑net HelpDesk Customer Support CRM n/a 2006 2006
In 2006, Handelshof Management deployed i‑net HelpDesk for Customer Support to provide first and second level IT and customer support across the Handelshof Group in Germany. The deployment established i‑net HelpDesk as the operational ticketing platform used for incident intake, routing and resolution. The implementation focused on ticket lifecycle management and staff-facing usability, with configuration of ticket handling workflows, automated assignment rules, status tracking and standard reporting to support support team processes. i‑net HelpDesk was configured to enable queue management for first and second level support, knowledge capture during resolution and role based access for support staff and managers. Governance has been oriented around sustained vendor support and operational continuity, with the vendor cited for fast support and intuitive operation contributing to long term adoption. Handelshof reports improved ticket handling and staff efficiency, and the vendor highlights a strong price and performance outcome for this long running Customer Support deployment.
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2012 2012
IT Decision Makers and Key Stakeholders at Handelshof Management
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Handelshof Management Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Handelshof Management Technographics

Handelshof Management is a Distribution organization based in Germany, with around 130 employees and annual revenues of $14.0 million.

Handelshof Management operates a diverse technology stack with applications such as i‑net HelpDesk, Atlassian Jira Service Desk and Microsoft Azure Cloud Services, covering areas like Customer Support, IT Service Management and Application Hosting and Computing Services.

Handelshof Management has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as i-net software, Atlassian and Microsoft.

Handelshof Management recently adopted applications including Atlassian Jira Service Desk in 2021, Google Tag Manager in 2016 and Microsoft Azure Cloud Services in 2015, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Handelshof Management’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Handelshof Management’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Handelshof Management technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.