HanoverDirect
1500 Harbor Blvd,
Weehawken, 7086, NJ,
United States
Weehawken, 7086, NJ,
United States
1 201-863-7300
Consumer Packaged Goods
HanoverDirect Technographics
HanoverDirect Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HanoverDirect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 HanoverDirect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HanoverDirect has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, Oracle NetSuite CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HanoverDirect is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Media Temple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HanoverDirect revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HanoverDirect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HanoverDirect Tech Stack and Enterprise Applications
HanoverDirect ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 HanoverDirect implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core accounting and payables workflows. The deployment focused on corporate finance functions supporting accounts payable, general ledger, cash management, vendor management, and financial reporting for the HanoverDirect finance organization.
Oracle NetSuite ERP was configured to handle high-volume transactional work, with operational processing that included entering and processing over 1,000 invoices and purchase orders monthly, preparing batch check runs, executing wire transfers and ACH transactions, and creating non-inventory PO requisitions. Functional capabilities implemented included Accounts Payable processing, Cash Management and bank reconciliation workflows, Journal Entry and General Ledger adjustments, Expense Management for employee reports, vendor onboarding and maintenance, petty cash control, and financial reporting including P and L preparation and prepaid catalog cost reconciliations.
Operational governance and day to day workflows were oriented around Controller-led monthly close and audit readiness, with the accounting team performing monthly bank reconciliations, GL account reconciliations, reconciled payable reports, maintenance of detailed balance sheet account listings, and participation in internal and external audits. Records management processes were formalized inside the system and supporting files, including electronic archiving and emailing of check register files, maintenance of open invoice file systems, preparation of void and stop payment documentation, and production of special reports requested by management.
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HanoverDirect Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 HanoverDirect implemented Microsoft 365 as its primary Collaboration suite. The implementation is visible on the company website and supports a US-based consumer packaged goods retailer with approximately 100 employees.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for personal file sync, Microsoft Teams for real-time communication and meetings, and core Office desktop and web applications for productivity. Identity and access are managed through the Microsoft 365 identity plane, enabling single sign-on and role-based access control across these modules.
Operational coverage focuses on corporate functions such as marketing, customer service, and operations, with administration consolidated in the Microsoft 365 admin center. Governance configurations leverage native compliance and retention controls, and document lifecycle workflows are implemented through SharePoint and Teams to support collaboration and version control.
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HanoverDirect CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, HanoverDirect deployed Oracle NetSuite CRM to centralize customer data and standardize sales and service processes. Oracle NetSuite CRM was used as a cloud hosted CRM platform delivering contact and account management, lead and opportunity tracking, activity tracking, and case management capabilities that align with the CRM category for customer lifecycle management.
The implementation focused on configuring core modules including sales force automation, pipeline management, contact and activity records, and case tracking, along with automation of routine workflows and role based access controls to support sales and customer service teams. Operational coverage emphasized HanoverDirect's customer facing business functions such as sales and customer service, and governance centered on standardized CRM workflows, user administration, and data hygiene to maintain a single source of customer truth.
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HanoverDirect IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at HanoverDirect
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO | CXO | Finance | |
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SVP & Corporate Controller | VP | Finance | |
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Marketing Director | Director | Marketing | |
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Director of Finance | Director | Finance | |
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VP Product Development | VP | R&D | |
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IT director | Director | IT | |
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Manager, Search Marketing | Manager | Marketing | |
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Director of Retail Operations | Director | Finance | |
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VP, Inventory Management | Demand Planning & Forecasting | VP | Supply Chain | |
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Apps Being Evaluated by HanoverDirect Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HanoverDirect IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HanoverDirect digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD HanoverDirect Technographics
HanoverDirect is a Consumer Packaged Goods organization based in United States,
with around 100 employees and annual revenues of $20.0 million.
HanoverDirect operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Oracle NetSuite CRM,
covering areas like ERP Financial, Collaboration and CRM.
HanoverDirect has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
HanoverDirect recently adopted applications including
Microsoft 365 in 2015, Microsoft Azure Cloud Services in 2014 and Oracle NetSuite ERP in 2013,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HanoverDirect’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HanoverDirect’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HanoverDirect technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.