Copenhagen, 1610,
Denmark
Happy Helper Technographics
Happy Helper Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Happy Helper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Happy Helper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Happy Helper has purchased the following applications: Reepay Platform for Subscription and Recurring Billing, Payment Processing in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Happy Helper is running and its propensity to invest more and deepen its relationship with Frisbii (formerly Billwerk+) , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Happy Helper revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Happy Helper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Happy Helper Tech Stack and Enterprise Applications
Happy Helper ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frisbii (formerly Billwerk+) | Legacy | Reepay Platform | Subscription and Recurring Billing, Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Happy Helper deployed Reepay Platform for Subscription and Recurring Billing,Payment Processing on its public website. The Reepay Platform has been implemented to support subscription management and payment processing for the Danish professional services firm's customer billing and recurring revenue flows.
The implementation centers on core subscription and recurring billing capabilities common to the category, including subscription lifecycle management, recurring invoice scheduling, hosted checkout and card tokenization, and payment authorization workflows. Reepay Platform is embedded into the website checkout flow to capture recurring payments and manage customer subscriptions while minimizing on site handling of payment credentials.
Operational scope is scoped to billing and finance functions within Happy Helper, a 13 person Denmark based professional services company, and covers customer subscription onboarding, invoice generation, and recurring payment collection. Governance is organized around platform based subscription lifecycle workflows and finance ownership for billing, with configuration focused on plan definitions, billing cadence, and cancellation rules inside Reepay Platform.
No external system integrations are documented in the public implementation signal, the observable integration point is the company website and the Reepay Platform. The narrative clarifies the relationship Happy Helper Reepay Platform Subscription and Recurring Billing,Payment Processing as the primary system for subscription billing and payment processing for the business function of customer billing and revenue operations.
|
Happy Helper Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Happy Helper implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is referenced on the company website and serves as the core cloud collaboration and communications layer for the 13 person professional services firm.
The deployment uses Google Workspace core services, including Gmail for domain email, Google Drive for centralized file storage, Google Docs and Sheets for collaborative authoring, and Google Calendar for scheduling, administered through the Google Workspace Admin console. Configuration details align with a cloud-native, Google-managed architecture involving domain verification and user account provisioning, sized for a small organization.
Operational coverage is company wide at Happy Helper and supports client-facing workflows and internal operations in Denmark, with the website indicating Google Workspace is part of the company communication infrastructure. Governance is implemented through the Admin console using role based admin controls, group management, and sharing permission settings that map to standard Collaboration governance and access workflows.
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Happy Helper CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Happy Helper implemented Zendesk Service for Customer Support on its website. The Denmark based professional services firm with 13 employees deployed Zendesk Service to capture and manage customer inquiries originating from web contact flows.
The implementation focused on core Customer Support capabilities, centering on centralized ticketing, a web based support channel that surfaces on the corporate site, and an agent interface for case management and response standardization. Operational coverage is the customer service function for the company in Denmark, with workflows designed to triage web inquiries into a single ticket queue, apply routing and escalation rules, and maintain a knowledge base for repeatable answers. Zendesk Service is the primary application for handling web originated support and for orchestrating day to day customer support activities at Happy Helper.
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Happy Helper PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
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Happy Helper IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Happy Helper
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Happy Helper Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||