Provo, 84601, UT,
United States
Harmons Cadillac of Provo Technographics
Harmons Cadillac of Provo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harmons Cadillac of Provo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Harmons Cadillac of Provo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harmons Cadillac of Provo has purchased the following applications: Entrata Leasing Suite for Lease Management in 2016, ActivEngage for Chatbots and Conversational AI in 2016, CDK Global CRM for Automotive Dealership CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harmons Cadillac of Provo is running and its propensity to invest more and deepen its relationship with Entrata , ActivEngage , CDK Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harmons Cadillac of Provo revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harmons Cadillac of Provo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harmons Cadillac of Provo Tech Stack and Enterprise Applications
Harmons Cadillac of Provo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Entrata | Legacy | Entrata Leasing Suite | Lease Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Harmons Cadillac of Provo implemented Entrata Leasing Suite for Lease Management. The deployment targeted customer-facing leasing operations, supporting both in-person counter service and phone-based resident assistance across the retail leasing function.
Entrata Leasing Suite was configured to govern core leasing workflows, tenant inquiry handling, lease document management, and payment processing aligned with front-desk operations. Operational responsibilities documented for the Leasing Specialist included providing help and assistance to current and prospective residents by phone and in person, handling payments and balancing the cash drawer, and organizing and filing paper paperwork, with system-based lease records used alongside physical document handling to support daily leasing and customer service activities.
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Harmons Cadillac of Provo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Harmons Cadillac of Provo deployed ActivEngage on its public website. The implementation embeds the ActivEngage conversational widget to deliver Chatbots and Conversational AI capabilities for onsite customer engagement and online lead capture. Configuration focuses on front end interaction handling, routing inbound visitor questions to dealership staff and automating common responses for inventory inquiries, service scheduling prompts, and contact capture.
Operational ownership is scoped to the dealer sales and customer service functions, with administrators using the ActivEngage management console to tune messaging, business hours, and canned conversational workflows. The rollout is web only, instrumented on the Harmons Cadillac of Provo website to intercept lead intent and qualify prospects prior to human follow up. Governance centers on message moderation and routing rules mapped to existing sales processes and onsite handling.
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Harmons Cadillac of Provo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global CRM | Automotive Dealership CRM | CRM | n/a | 2016 | 2016 |
In 2016, Harmons Cadillac of Provo implemented CDK Global CRM. Harmons Cadillac of Provo uses CDK Global CRM on their website to capture customer inquiries and route contact records to dealership staff, reflecting an Automotive Dealership CRM deployment tied to their online presence.
The CDK Global CRM implementation centralizes lead capture, contact and customer history management, sales pipeline tracking, and service appointment scheduling, consistent with Automotive Dealership CRM functional workflows. Integration with the public website directs web leads into CDK Global CRM for follow-up by sales and service teams, and inventory-linked customer records support showroom and aftersales interactions. The configuration is sized for a single-site, small-dealer operational scope, with local administrative governance for user access and data maintenance, aligning CRM operations to sales and service business functions.
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Harmons Cadillac of Provo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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Harmons Cadillac of Provo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Harmons Cadillac of Provo
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Apps Being Evaluated by Harmons Cadillac of Provo Executives
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