Harmony Group
Da Vincilaan 1,
Zaventem, 1930,
Belgium
Zaventem, 1930,
Belgium
32 11 87 89 30
Professional Services
Harmony Group Technographics
Harmony Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harmony Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 129 Harmony Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harmony Group has purchased the following applications: Exact Online for ERP Financial in 2021, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harmony Group is running and its propensity to invest more and deepen its relationship with Exact Software , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harmony Group revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harmony Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harmony Group Tech Stack and Enterprise Applications
Harmony Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Harmony Group implemented Exact Online as its ERP Financial platform. The deployment is a cloud SaaS configuration and Exact Online is surfaced on their public website for financial interactions, aligning the application with corporate finance and client billing touchpoints for this Belgium based professional services firm.
Exact Online at Harmony Group is configured to support core financial modules typical of ERP Financial use, including general ledger, accounts receivable and payable, invoicing, bank reconciliation and financial reporting. Operational ownership sits with the finance and accounting teams, centralizing transactional posting and month end workflows, while public facing invoice and payment flows are routed through the website integration point to maintain client billing continuity.
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Harmony Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Harmony Group implemented Tawk.to on its public website. Harmony Group is a Belgium professional services firm with 129 employees and the deployment establishes a web-based client engagement channel using the Tawk.to application. The implementation places Tawk.to as the visible Chatbots and Conversational AI presence on the corporate site, enabling direct visitor messaging and persistent chat access tied to web sessions.
Functional capabilities implemented follow typical Chatbots and Conversational AI patterns, including an embedded web chat widget, live agent console for real-time interaction, canned responses, and chat transcript capture to support client-facing workflows. Operational coverage is focused on website visitor engagement and customer support and business development use cases, with operational ownership handled internally rather than through a named systems integrator. No named back-end integrations are documented in the source, so the deployment reads as a web-facing conversational layer integrated into the public site using the Tawk.to application.
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Harmony Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Harmony Group implemented Microsoft 365 as its enterprise Collaboration platform, a deployment referenced on the company website and provisioned for its Belgium-based professional services firm of 129 employees. The Microsoft 365 implementation is positioned to support core business functions related to internal collaboration, document management, and client project coordination across the organization.
The Microsoft 365 deployment includes standard cloud SaaS capabilities commonly associated with the product suite, with Exchange Online style email and calendaring, Microsoft Teams based communication and meetings, SharePoint Online for team sites and knowledge repositories, and OneDrive for user file sync and storage. Configuration emphasis is on account and access provisioning, collaboration workspace configuration, and content sharing policies aligned to professional services workflows.
Operationally the implementation follows a tenant-based cloud architecture administered through the Microsoft 365 admin interfaces, with identity and access controls aligned to Azure Active Directory patterns for single sign on and group-based access. Governance workstreams center on centralizing administration, applying collaboration policies, and defining user provisioning processes to support Harmony Group Microsoft 365 Collaboration across its internal teams and client-facing operations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Harmony Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Harmony Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Harmony Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Harmony Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Harmony Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Harmony Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harmony Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harmony Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Harmony Group Technographics
Harmony Group is a Professional Services organization based in Belgium,
with around 129 employees and annual revenues of $21.0 million.
Harmony Group operates a diverse technology stack with applications such as
Exact Online, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Harmony Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, Tawk.to and Microsoft.
Harmony Group recently adopted applications including
Exact Online in 2021, CodeTwo Email Signatures in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harmony Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harmony Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harmony Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.