Harris County, GA
104 North College Street,
Hamilton, 31811, GA,
United States
Hamilton, 31811, GA,
United States
1 706-628-4958
Government
Harris County, GA Technographics
Harris County, GA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harris County, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 631 Harris County, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harris County, GA has purchased the following applications: Caselle Connect Online Utility Management for Utilities ERP in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Xpress Bill Pay for Utilities Customer Care and Billing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harris County, GA is running and its propensity to invest more and deepen its relationship with Caselle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harris County, GA revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harris County, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harris County, GA Tech Stack and Enterprise Applications
Harris County, GA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Caselle | Legacy | Caselle Connect Online Utility Management | Utilities ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Harris County, GA awarded Caselle Connect Online Utility Management as its Utilities ERP for county utility accounting and customer service operations. The Board took formal action to award the project to Caselle, and the implementation was scoped to an eight to ten month program to convert data, train staff, and bring the system into production.
The deployment focused on core Utilities ERP capabilities typical for municipal utilities, including utility billing and customer account management, financial accounting and general ledger support, cashiering and payment processing, meter and usage reporting, and administrative reporting and analytics. Caselle Connect Online Utility Management was positioned to centralize accounting workflows and billing operations within a single application suite, with configuration for municipal rates, billing cycles, and account lifecycle processes.
Operational coverage targeted county utility operations, the county finance department, and front line customer service teams within Harris County, GA, with a phased rollout implied by the stated timeline. Project governance began with Board approval, followed by a structured program of data conversion, user training, and staged implementation activities to onboard departmental users and operationalize accounting and billing processes.
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Harris County, GA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Harris County, GA deployed Cisco Webex Meetings as a web-embedded conferencing solution, adopting a cloud-based Audio Video and Web Conferencing capability for public engagement and internal collaboration. Cisco Webex Meetings is embedded on the county website to provide browser-based join flows, scheduled public meeting access, and on-demand virtual attendance, enabling county staff and constituents to connect without separate client distribution.
The implementation centers on standard Audio Video and Web Conferencing functions including meeting scheduling and calendar integration, participant management and access controls, real-time video and screen sharing, and session recording for public record requirements. Operational coverage spans multiple county departments, with governance focused on publishing meeting links on the website, centralized scheduling practices, and applying meeting controls and authentication options to manage public access while supporting routine staff collaboration.
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Collaboration | Collaboration |
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2019 | 2019 |
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Harris County, GA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xpress Bill Pay | Legacy | Xpress Bill Pay | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018, Harris County, GA implemented Xpress Bill Pay on its public website as a Utilities Customer Care and Billing solution. The county deployed Xpress Bill Pay to provide an online payment portal for Water Works customers, embedding Xpress Bill Pay into the county pay water bill page to enable account lookup, bill presentment, and electronic payment processing through the website.
The implementation centers on web-embedded payment functionality and self-service billing workflows consistent with Utilities Customer Care and Billing deployments, including online bill presentment, customer account lookup, payment card acceptance, e-receipt delivery, and payment reconciliation capabilities. Operational coverage is focused on Harris County Water Works customers and the county website payment flow, with the payment solution interfacing with the Water Works billing and billing operations to support customer payments and cashiering processes.
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Harris County, GA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Harris County, GA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2019 | 2019 |
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Harris County, GA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Harris County, GA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Harris County, GA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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County Manager | Manager | Finance | |
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Apps Being Evaluated by Harris County, GA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harris County, GA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harris County, GA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Harris County, GA Technographics
Harris County, GA is a Government organization based in United States,
with around 631 employees and annual revenues of $41.0 million.
Harris County, GA operates a diverse technology stack with applications such as
Caselle Connect Online Utility Management, Cisco Webex Meetings and Xpress Bill Pay,
covering areas like Utilities ERP, Audio Video and Web Conferencing and Utilities Customer Care and Billing.
Harris County, GA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Caselle, Cisco Systems and Xpress Bill Pay.
Harris County, GA recently adopted applications including
Elastic Email API in 2022, DigitalOcean Droplets in 2022 and Caselle Connect Online Utility Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harris County, GA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harris County, GA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harris County, GA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.