List of Caselle Connect Online Utility Management Customers
Caselle
1656 S. East Bay Blvd. Suite 100,
Provo, 84606, UT,
United States
Provo, 84606, UT,
United States
1 800-228-9851
Professional Services
100
$10M
Since 2010, our global team of researchers has been studying Caselle Connect Online Utility Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Caselle Connect Online Utility Management for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Caselle Connect Online Utility Management for Utilities ERP include: Harris County, GA, a United States based Government organisation with 631 employees and revenues of $41.0 million, City of Chickasaw, AL, a United States based Government organisation with 55 employees and revenues of $7.0 million, City of Thomaston, a United States based Government organisation with 50 employees and revenues of $5.0 million, City of Lake City, GA, a United States based Government organisation with 40 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Caselle Connect Online Utility Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Caselle Connect Online Utility Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Chickasaw, AL | Government | 55 | $7M | United States | Caselle | Caselle Connect Online Utility Management | Utilities ERP | 2020 | n/a |
In 2020 the City of Chickasaw, AL implemented Caselle Connect Online Utility Management to support municipal utility operations, using the application as its primary Utilities ERP for billing and revenue administration. The deployment centered on city finance and utility office processes, with the Assistant City Clerk responsible for day to day transaction entry, invoice auditing, and preparing financial reports for the City Council and the Utility Board.
Caselle Connect Online Utility Management was used for detailed invoice collection and input, auditing of received invoices, and generation of monthly financial reports for governance meetings. Functional activity documented in system use includes utility payment processing, recording business license payments and renewals, accounts payable invoice tracking, and report creation to support council and board approvals. Workflows emphasized account level transaction entry, reconciliation, and the production of meeting-ready financial packets.
Operational coverage spanned the City Clerk office, municipal departments, the Utility Board, and City Council around Mobile County, Alabama, and included daily payment handling, lockbox matching, and deposit preparation. The city recorded intake of up to 350 plus daily payments and daily cash credit and check balancing up to $30,000 as part of routine operations, using Caselle Connect Online Utility Management for posting and reconciliation. Process governance incorporated standardized invoice entry formats, departmental breakdown reports exported to spreadsheets for review, and documented meeting agendas and minutes tied to system-generated financial reports.
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City of Lake City, GA | Government | 40 | $3M | United States | Caselle | Caselle Connect Online Utility Management | Utilities ERP | 2010 | n/a |
In 2010 City of Lake City, GA implemented Caselle Connect Online Utility Management, deploying the application as its Utilities ERP to centralize municipal utility billing and customer account operations. The deployment targeted core municipal business functions including utility billing, customer service account management, and administrative finance tasks in a small government environment with roughly 40 employees.
Caselle Connect Online Utility Management was configured to support standard Utilities ERP capabilities, including account lifecycle management, billing and rate configuration, electronic bill presentment and payments, and service order workflows. The implementation emphasized role-based access for finance and administrative staff, and included configuration of billing cycles, fee schedules, and reporting aligned to municipal accounting practices.
Operational integration reflected existing municipal financial tooling, with Caselle Clarity and SIRE cited as systems used for accounts payable and financial record keeping by city administrative staff. The implementation narrative indicates that Caselle Connect Online Utility Management functioned alongside Caselle Clarity and SIRE to maintain accounts payable, licensing records, and tax administration workflows, with data and operational handoffs between customer billing and the city finance processes.
Governance and process changes centered on finance and administrative teams, where the application supported preparation of city council packets, maintenance of ordinances and policy documents, and routine licensing and tax administration. Day-to-day operational ownership rested with clerical and finance staff who used Caselle Clarity and SIRE for AP and financial reconciliation while relying on Caselle Connect Online Utility Management for customer-facing utility operations.
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City of Thomaston | Government | 50 | $5M | United States | Caselle | Caselle Connect Online Utility Management | Utilities ERP | 2014 | n/a |
In 2014, City of Thomaston deployed Caselle Connect Online Utility Management as its Utilities ERP to centralize municipal utility billing and payment operations. The deployment supported billing and finance functions across electric, water, sewer, and refuse services for more than 4700 customers, consolidating account creation, terminations, and routine customer updates into a single system.
Caselle Connect Online Utility Management was configured to handle core utility billing workflows including meter reading import and export, automated billing calculations, billing corrections and adjustments, copayment processing, charge backs, bank draft processing, and printed billing production. Reporting capability was implemented for monthly and year end needs, producing rate table summaries, billing and usage summaries, customer histories, transaction summaries, and aging reports to support finance and operational reviews.
The implementation integrated with Northrop Grumman handheld devices for meter reading import workflows, and it supported file transfers for online credit, debit, and e check payments with reconciliation into the General Ledger. Operational coverage included running bank draft files for financial institution transfer, importing and exporting customer files for third party payment processing, and maintaining daily backups of the billing system to preserve transactional integrity.
Governance and operational processes were formalized around monthly close activities, with the finance lead responsible for running final reports, entering service requests before close, and updating system records. Role level responsibilities documented in system operations included entering new customers, processing terminations, recording meter change outs for electric and water, ordering garbage services, handling change of address and name updates, administering leak and billing adjustments under city ordinance, and executing rate changes as requested by the City Clerk, Mayor, City Manager, or City Council.
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Government | 631 | $41M | United States | Caselle | Caselle Connect Online Utility Management | Utilities ERP | 2021 | n/a |
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Buyer Intent: Companies Evaluating Caselle Connect Online Utility Management
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Caselle Connect Online Utility Management Coverage
Caselle Connect Online Utility Management is a Utilities ERP solution from Caselle.
Companies worldwide use Caselle Connect Online Utility Management, from small firms to large enterprises across 21+ industries.
Organizations such as Harris County, GA, City of Chickasaw, AL, City of Thomaston and City of Lake City, GA are recorded users of
Caselle Connect Online Utility Management for Utilities ERP.
Companies using Caselle Connect Online Utility Management are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Caselle Connect Online Utility Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Caselle Connect Online Utility Management across Americas, EMEA, and APAC.
Companies using Caselle Connect Online Utility Management range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Caselle Connect Online Utility Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Caselle Connect Online Utility Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities ERP.