Harrods Limited
68 Hammersmith Rd, Hammersmith,
London, W14 9YW,
United Kingdom
London, W14 9YW,
United Kingdom
44 20 7730 1234
Retail
Harrods Limited Technographics
Harrods Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harrods Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Harrods Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harrods Limited has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2019, Oracle MICROS Workstation 6 for Point Of Sale in 2016, Oracle OBIEE for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harrods Limited is running and its propensity to invest more and deepen its relationship with Workday , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harrods Limited revenues, which have grown to $2.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harrods Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harrods Limited Tech Stack and Enterprise Applications
Harrods Limited HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Harrods Limited deployed Workday Recruiting as its Recruiting,Applicant Tracking System and exposed the application on its public Harrods careers site to capture external candidate traffic. Workday Recruiting was used to centralize job requisitions, candidate profiles, and application intake across Harrods' retail and corporate hiring channels in the United Kingdom. The deployment emphasized applicant tracking, branded careers page integration, and candidate lifecycle orchestration within the Workday Recruiting application.
Configuration followed common Recruiting,Applicant Tracking System patterns, including requisition creation, candidate status tracking, interview scheduling, and offer management, with routed approvals and role based access for recruiters and hiring managers. The implementation leveraged Workday Recruiting modules for talent pools and candidate profile management to standardize screening and shortlisting, and instrumented the careers site to populate applicant records directly into Workday Recruiting. Governance centered on HR operations ownership for access controls, requisition approval workflows, and candidate data handling, supporting both store level and corporate recruitment activities across Harrods Limited in the United Kingdom.
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Harrods Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle MICROS Workstation 6 | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Harrods Limited deployed Oracle MICROS Workstation 6 as its Point Of Sale platform across its retail estate in the United Kingdom. Oracle MICROS Workstation 6 supported front-of-house transaction processing and terminal operations while aligning store-level sales capture with centralized workforce scheduling and time and attendance workflows.
Operational scope centered on a five person central scheduling team responsible for creating and checking rotas for up to 2,000 retail employees at all levels. The scheduling team used the system to advise store managers on practical application of overtime, holiday allocations, and working time policies to manage direct payroll expense, and provided regular operational feedback into HR and Payroll processes. A business expert maintained system ownership for scheduling and was responsible for training new starters in the use of the scheduling and time and attendance system Kronos.
Implementation configuration emphasized standard Point Of Sale capabilities including terminal configuration, transaction routing, and shift-level cash reconciliation, with operational alignment to workforce scheduling workflows in Kronos to reconcile shift rosters with point of sale activity. The deployment emphasized configuration at the store terminal level combined with centralized oversight of shift configuration to ensure consistent scheduling practices across sites.
Governance established a central scheduling team and a designated business expert to enforce scheduling policy, deliver training, and maintain the feedback loop to HR and Payroll, embedding scheduling controls such as overtime approval and holiday planning into operational routines. The governance model positioned scheduling as the primary operational control point linking Oracle MICROS Workstation 6 point of sale operations with workforce scheduling and payroll-facing processes.
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Harrods Limited Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014 Harrods Limited deployed Oracle OBIEE to centralize store-level analytics across its menswear and womenswear store division, using the Analytics and BI platform to drive sales performance management and clienteling. Oracle OBIEE served as the primary analytics application for monitoring store KPIs and informing daily retail operations.
The implementation focused on operational reporting, interactive dashboards and scheduled report distribution to support KPI tracking for UPT, ATV and Conversion Rate, plus Sell-Thru analysis to inform visual merchandising and collection rotation decisions. Reporting and dashboard capabilities were used to prepare and lead store sales meetings and to quantify individual and team performance for coaching and accountability.
Oracle OBIEE outputs were aligned with the internal CRM program to manage the Very Important Client portfolio and to support clienteling workflows, and the analytics practice operated in close coordination with the Merchandising Department and stock control processes. Operational coverage was concentrated on store-level management, specifically the Regent Street store and the menswear and womenswear teams, with analytics consumed by store managers and a team of five sales assistants.
Governance emphasized data-driven cadence, with OBIEE reports embedded into weekly sales meetings, KPI reviews and staffing rotation planning to drive productivity. Outcomes reported by the team include delivering agreed sales targets and materially increasing annual turnover from £450k to over £1.5M between 2014 and 2016, and the Regent Street store achieving the number two UK ranking within six months of opening.
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Harrods Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Harrods Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Harrods Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Harrods Limited
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Apps Being Evaluated by Harrods Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harrods Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harrods Limited digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Harrods Limited Technographics
Harrods Limited is a Retail organization based in United Kingdom,
with around 4500 employees and annual revenues of $2.64 billion.
Harrods Limited operates a diverse technology stack with applications such as
Workday Recruiting, Oracle MICROS Workstation 6 and Oracle OBIEE,
covering areas like Recruiting, Applicant Tracking System, Point Of Sale and Analytics and BI.
Harrods Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Oracle.
Harrods Limited recently adopted applications including
Microsoft Azure Cloud Services in 2021, Amazon CloudFront in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harrods Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harrods Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harrods Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.