Harrowells
1 St Saviourgate,
York, YO1 8ZQ,
United Kingdom
York, YO1 8ZQ,
United Kingdom
44 190 455 8600
Professional Services
Harrowells Technographics
Harrowells Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harrowells and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Harrowells employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harrowells has purchased the following applications: Hotjar for Customer Experience in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, CensorNet MFA for Identity and Access Management (IAM) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harrowells is running and its propensity to invest more and deepen its relationship with Contentsquare , Microsoft , CensorNet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harrowells revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harrowells intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harrowells Tech Stack and Enterprise Applications
Harrowells CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Harrowells deployed Hotjar on its public website to capture behavioral data and support web optimization work. The implementation targeted Customer Experience use cases, embedding the Hotjar browser tracking snippet into site templates to enable on-page data collection across client facing pages.
Configuration emphasized Hotjar core browser based modules aligned to typical Customer Experience workflows, including heatmaps, session recordings, funnel analysis, form analytics and on-site feedback widgets. Hotjar was configured to record user interactions, clicks, scroll behavior and form events to inform iterative content and UX adjustments.
Operational ownership centered on digital marketing and user experience teams within Harrowells, using Hotjar data to prioritize page-level changes and evidence based content decisions. The deployment was implemented as a SaaS client side instrumentation layer and included standard privacy controls and data minimization settings to align with UK web consent practices while retaining event level visibility for product and marketing analytics.
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Harrowells IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018 Harrowells deployed Microsoft Azure Cloud Services to host its public website, classifying the engagement within the Application Hosting and Computing Services category. The deployment uses Microsoft Azure Cloud Services as the primary platform for web application hosting and compute, providing scalable web hosting, object storage, and content delivery capabilities consistent with Application Hosting and Computing Services. The implementation supports the firm’s client engagement and marketing touchpoints through the corporate website and centralizes web application delivery for the organization.
Operational ownership is held by Harrowells’ IT function, which manages environment provisioning, access controls, and application lifecycle on Microsoft Azure Cloud Services. Governance has been oriented toward cloud resource organization and environment separation for production and nonproduction workloads, with processes to control access and resource allocation in line with professional services operational needs. Harrowells Microsoft Azure Cloud Services Application Hosting and Computing Services relationship defines the firm’s approach to hosting, availability, and ongoing web platform maintenance.
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Harrowells CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CensorNet | Legacy | CensorNet MFA | Identity and Access Management (IAM) | CyberSecurity | n/a | 2017 | 2017 |
In 2017 Harrowells deployed CensorNet MFA, the CensorNet Multi-Factor Authentication solution, under the Identity and Access Management (IAM) category to secure staff authentication across the professional services firm. The deployment targeted Harrowells' 120 employees and was positioned to centralize authentication and access control for business functions including IT administration and client service teams.
The implementation focused on installing and configuring core MFA capabilities common to Identity and Access Management (IAM) platforms, including user enrollment, policy based authentication and self service credential workflows. CensorNet Multi-Factor Authentication was configured to enforce multi factor checks at access points and to manage authentication policies consistently across users.
Rollout covered the full employee base and was executed to avoid operational disruption, the vendor documentation states the solution was installed and configured with no disruption to staff. Operational scope emphasized IT led configuration and end user onboarding to standardize authentication across the firm.
Governance changes were limited to policy configuration and user enrollment processes consistent with IAM best practices, enabling Harrowells to centralize authentication controls without a disruptive cutover. The installed CensorNet MFA solution is documented as seamless in deployment, reflecting a low friction implementation for this mid sized professional services firm.
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Harrowells
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Harrowells Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harrowells IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harrowells digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Harrowells Technographics
Harrowells is a Professional Services organization based in United Kingdom,
with around 120 employees and annual revenues of $20.0 million.
Harrowells operates a diverse technology stack with applications such as
Hotjar, Microsoft Azure Cloud Services and CensorNet MFA,
covering areas like Customer Experience, Application Hosting and Computing Services and Identity and Access Management (IAM).
Harrowells has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Contentsquare, Microsoft and CensorNet.
Harrowells recently adopted applications including
Redsift OnDMARC in 2020, Hotjar in 2019 and Trustwave SSL in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harrowells’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harrowells’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harrowells technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.