Hartford, 06105-2462, CT,
United States
Hartford Federal Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hartford Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Hartford Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hartford Federal Credit Union has purchased the following applications: NCR Voyix D3 for Digital Banking in 2018, Doxim Customer Communications Platform for Customer Engagement in 2017, Rackspace Cloud for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hartford Federal Credit Union is running and its propensity to invest more and deepen its relationship with NCR Voyix , Doxim , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hartford Federal Credit Union revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hartford Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix D3 | Digital Banking | ERP Services and Operations | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Doxim | Legacy | Doxim Customer Communications Platform | Customer Engagement | CRM | n/a | 2017 | 2017 |
In 2017, Hartford Federal Credit Union deployed Doxim Customer Communications Platform for Customer Engagement on its website. The Doxim Customer Communications Platform is used as a centralized member communications layer that publishes account statements, notices, and member-facing documents via web delivery.
The implementation emphasizes document composition and template management, personalization and variable data rendering, and multichannel delivery workflows consistent with Customer Engagement solutions. Configuration includes a template library, approval and version controls for communications, and automated generation of periodic statements and event-driven notices tailored to member accounts. These functional capabilities are sized to a compact operational environment appropriate to a 35 person credit union.
Deployment is surface-oriented with web-embedded delivery components presenting documents and notifications on the public website, while a centralized communications repository manages assets and templates. Operational coverage includes member services, operations, and marketing functions responsible for statements, billing notices, and customer correspondence. Governance has been organized around template lifecycle controls and approval workflows to standardize outbound communications.
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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