Miami, 33131, FL,
United States
Harvard Maintenance Technographics
Harvard Maintenance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harvard Maintenance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Harvard Maintenance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harvard Maintenance has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, DocuSign eSignature for Digital Signing in 2021, ZoomInfo Chorus for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harvard Maintenance is running and its propensity to invest more and deepen its relationship with iCIMS , Sterling Talent Solutions , Planio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harvard Maintenance revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harvard Maintenance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harvard Maintenance Tech Stack and Enterprise Applications
Harvard Maintenance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Harvard Maintenance implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to power the company careers portal. The iCIMS Recruit Applicant Tracking System was provisioned on the public careers site at careers-harvard.icims.com to capture applicant traffic originating from Harvard Maintenance digital job postings.
Configuration centered on core applicant tracking workflows, with iCIMS Recruit configured for requisition management, candidate application intake and resume parsing, structured screening and routing, interview scheduling, and offer workflow orchestration. The deployment included recruiter and hiring manager workflow definitions and communication templates to standardize candidate engagement and move requisitions through discrete hiring stages.
Operational coverage focused on recruiting and talent acquisition functions within Harvard Maintenance across its United States operations, using the iCIMS career portal as the primary applicant intake channel. Governance was implemented through role-based permissions and hiring workflow controls to align recruiters and hiring managers, with the Applicant Tracking System integrated into the public-facing careers experience to centralize candidate data and recruitment processes.
|
|
|
|
|
BackGround Screening | HCM |
|
2018 | 2018 |
|
|
|
|
|
Task Management | HCM |
|
2018 | 2018 |
|
Harvard Maintenance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Harvard Maintenance implemented DocuSign eSignature as a Digital Signing capability on its public website to capture customer signatures for forms and contract acceptance. The deployment is centered on web-based embedded signing workflows, with DocuSign eSignature used to generate and manage signature envelopes, apply signer authentication, and record audit trails for compliance and dispute evidence.
The implementation was configured to leverage DocuSign eSignature templates and envelope lifecycle management to standardize customer-facing documents and signature sequencing. Operational controls include role based administrative access for template management, capture of signature event metadata and authentication evidence, and API driven envelope creation and status callbacks to support automated notification flows. Governance was organized around centralized template and access control, with operational ownership residing with corporate contract and customer operations teams to maintain consistency of signing workflows across the website.
|
Harvard Maintenance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | ZoomInfo Chorus | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021 Harvard Maintenance implemented ZoomInfo Chorus to augment its Marketing Analytics capability on the corporate website. The implementation locates ZoomInfo Chorus as a web‑facing analytics and conversation intelligence layer, instrumenting site-based meeting and interaction endpoints to surface conversation-level signals into marketing measurement workflows.
Configuration emphasizes conversation capture, automated transcription, and analytics dashboards to support campaign attribution and content optimization, with ZoomInfo Chorus used to normalize conversation transcripts and tag interaction metadata for reporting. The deployment leverages web embedding of Chorus components and standard API-driven ingestion patterns to feed harvested interaction data into marketing dashboards and analytic processes.
Operational ownership is centered in the marketing analytics function, with usage extending to demand generation and sales enablement teams for content and outreach refinement. Governance focused on workflow integration, ensuring Chorus-derived conversation insights are incorporated into campaign measurement and lead qualification pipelines.
|
Harvard Maintenance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Harvard Maintenance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Harvard Maintenance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
Harvard Maintenance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Harvard Maintenance
Apps Being Evaluated by Harvard Maintenance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||