Harvard Pilgrim Health Care
1 Wellness Way,
Canton, 2021, MA,
United States
Canton, 2021, MA,
United States
1 508-792-7100
Healthcare
Harvard Pilgrim Health Care Technographics
Harvard Pilgrim Health Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harvard Pilgrim Health Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Harvard Pilgrim Health Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harvard Pilgrim Health Care has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2015, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2016, MicroStrategy ONE Analytics for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harvard Pilgrim Health Care is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harvard Pilgrim Health Care revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harvard Pilgrim Health Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harvard Pilgrim Health Care Tech Stack and Enterprise Applications
Harvard Pilgrim Health Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Harvard Pilgrim Health Care implemented Oracle Taleo Cloud Service as its applicant tracking platform on the corporate careers website. Oracle Taleo Cloud Service functions as Harvard Pilgrim Health Care Oracle Taleo Cloud Service Recruiting,Applicant Tracking System supporting recruiting and talent acquisition workflows for HR and corporate recruiting teams.
The deployment centers on the Oracle Taleo Cloud Service public career portal, providing job requisition publishing, candidate application capture, resume parsing, applicant tracking, workflow routing for approvals, interview scheduling, and offer management consistent with Recruiting,Applicant Tracking System capabilities. Operational scope focuses on corporate recruiting and external candidate experience through the careers website, with configuration oriented to requisition lifecycle control and candidate workflow automation. Governance is centered on HR and recruiting process ownership, with system controls and approval routing configured in Taleo to reflect hiring policies and standard recruiting workflows.
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Harvard Pilgrim Health Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Harvard Pilgrim Health Care implemented Salesforce Field Service (ex ClickSoftware) as part of a Field Service Management initiative supporting the IT department. The deployment was positioned to improve coordination between IT project budgeting and field operations while aligning with the organization’s existing financial controls.
Salesforce Field Service (ex ClickSoftware) was configured with Field Service Management capabilities typical to the category, including work order tracking, scheduling and dispatch, and mobile technician enablement, with configuration workstreams tied to project and task order accounting. The implementation emphasized mapping work orders and service activities to project-level budget lines so that field activities could be reflected in IT Department budgeting and forecasting.
The implementation connected operational workflows to financial systems and project controls using Oracle, Excel, and HP Project Portfolio Management as the authoritative tools for budget estimates, actuals, and variances. Operational coverage included ongoing coordination with Financial Planning & Analysis, Procurement, Accounts Payable, and project managers to ensure requisitions and task orders were visible across finance and procurement workflows.
Governance centered on weekly reconciliation and approval workflows, where requisitions and task orders entered into the system were validated for appropriate approvals and remaining budget balances. Project-level budget stewardship was executed by staff working alongside the Senior Financial Analyst and the Chief Information Officer, who met regularly with project managers to update forecasts and maintain alignment between field service activity and IT project budgets.
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Harvard Pilgrim Health Care Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Harvard Pilgrim Health Care implemented MicroStrategy ONE Analytics to centralize reporting and business intelligence workloads. MicroStrategy ONE Analytics was deployed as the primary Analytics and BI platform alongside SAS and SQL to produce both internal and external reports covering over 1 million members, 29,000 providers and 20 million claims.
The implementation focused on developing multiple business reports and dashboards, with MicroStrategy ONE Analytics serving interactive visualization, scheduled reporting and distribution workflows. Data transformation and validation workflows were executed in SAS and SQL, and bespoke SAS and SQL programs were authored to support user acceptance testing and to validate Medicare Advantage product data ingestion.
Project scope included integrated data onboarding and vendor data consolidation, led by the team that implemented UMass healthcare data integration and ensured migration of vendors' data. The program also encompassed the retirement of the Amisys healthcare management system, with requirements collection, detailed data analysis and testing planned to support the transition to replacement systems and to integrate Medicare Advantage product data into the reporting stack.
Governance relied on close collaboration between business units, vendors and the tool development team, with technical requirements and design artifacts produced to guide development and testing. Deliverables included production reports for internal and external users and UAT artifacts, and the work explicitly improved report accuracy and timeliness while enabling successful vendor data migrations and system retirement activities.
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Harvard Pilgrim Health Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Harvard Pilgrim Health Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Harvard Pilgrim Health Care ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Harvard Pilgrim Health Care PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Harvard Pilgrim Health Care TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Integrity | TRM |
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2016 | 2016 |
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Harvard Pilgrim Health Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Harvard Pilgrim Health Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Harvard Pilgrim Health Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Manager, Markets Support & Business Intelligence | Manager | IT | |
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Manager of Employer Analytics | Manager | Finance | |
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Director, Corporate Information Management | Director | IT | |
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CIO and SVP of Operations | VP | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Deputy CIO | CXO | Finance | |
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VP Controller | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP Controller | VP | Finance | |
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Director of Accounting | Director | Finance | |
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Director of Financial Reporting and Tax | Director | Finance | |
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Director, Corporate Information Management | Director | IT | |
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Director Compensation, Benefits & HRIS | Director | HR | |
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Senior Field Service Representative | Non Manager | Operations | |
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Manager, PMO - IT & Operations | Manager | IT | |
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Apps Being Evaluated by Harvard Pilgrim Health Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harvard Pilgrim Health Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harvard Pilgrim Health Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Harvard Pilgrim Health Care Technographics
Harvard Pilgrim Health Care is a Healthcare organization based in United States,
with around 1400 employees and annual revenues of $300.0 million.
Harvard Pilgrim Health Care operates a diverse technology stack with applications such as
Oracle Taleo Cloud Service, Salesforce Field Service (ex ClickSoftware) and MicroStrategy ONE Analytics,
covering areas like Recruiting, Applicant Tracking System, Field Service Management and Analytics and BI.
Harvard Pilgrim Health Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and MicroStrategy.
Harvard Pilgrim Health Care recently adopted applications including
Microsoft 365 in 2021, Hotjar in 2021 and Adobe Audience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harvard Pilgrim Health Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harvard Pilgrim Health Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harvard Pilgrim Health Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.