Reykjavik University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Reykjavik University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 460 Reykjavik University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reykjavik University has purchased the following applications: Unit4 Business World for ERP Financial in 2016, Unit4 Student Management for Student Information in 2016, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reykjavik University is running and its propensity to invest more and deepen its relationship with UNIT4 , LiveChat, Inc. , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reykjavik University revenues, which have grown to $611.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reykjavik University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 Reykjavik University implemented Unit4 Business World as its ERP Financial platform to centralize financial management for the institution. The deployment positioned Unit4 Business World to serve core finance and administrative business functions across the university, aligning accounting and treasury processes with an enterprise resource planning framework.
Configuration focused on standard ERP Financial capabilities, including general ledger structure, accounts payable, accounts receivable, fixed asset accounting, budgeting controls, and financial reporting. The implementation emphasized configurable chart of accounts and role based access to support university budgeting cycles and month end close automation consistent with higher education finance workflows.
Operational coverage targeted Reykjavik University finance, accounting and procurement functions, providing a unified financial system for administrative units across the campus. The system was implemented to support institution level financial governance, with centralized control over ledgers and financial workflows and structured approvals for transactional processing.
Governance and change control centered on configuring accounting rules, establishing finance process ownership, and standardizing reporting and audit trails within Unit4 Business World. The narrative reflects an ERP Financial implementation aimed at consolidating core financial operations for Reykjavik University without presuming specific third party integrations or rollout metrics.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Student Management | Student Information | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Reykjavik University implemented Unit4 Student Management. The cloud deployment targeted Student Information responsibilities for Iceland’s largest private higher education institution, a dynamic international university with around 4,000 students and approximately 460 employees.
Unit4 Student Management was configured to manage core student lifecycle functions typical of the Student Information category, including enrollment and admissions management, central student records, course registration and scheduling, and assessment and grading workflows. The implementation leveraged the application’s configuration-driven architecture to standardize academic program structures, automate registration rules, and provide self-service interfaces for students and faculty.
Operational scope covered registrar operations, academic affairs, student services and administrative units across Reykjavik University, aligning student administration and academic scheduling under a single cloud platform. The cloud nature of Unit4 Student Management centralized data stewardship and provided a single source of record for student information across domestic and international program administration.
Governance was organized around centralized administrative ownership and role-based access controls, with process standardization for records management and registration workflows to reduce manual reconciliation. The configuration-focused rollout emphasized institutional configuration of policies and workflows rather than code customization, enabling maintainable administration of the Student Information functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Reykjavik University deployed LiveChat on their website. The implementation uses the LiveChat web-embedded widget as the university's customer facing instance of Chatbots and Conversational AI to capture real-time inquiries from prospective students and site visitors.
Functional capabilities implemented include real-time messaging, canned responses and routing to student services agents, reflecting standard conversational workflows and session transcript handling. The deployment is operated through the university web team and integrated into front-line student services and communications workflows to provide a single contact point on ru.is for admissions, course information and basic IT help, with configuration focused on widget placement, availability scheduling and response templates.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Editing | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2019 | 2019 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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