Hawai'i Pacific Health
55 Merchant St.,
Honolulu, 96813, HI,
United States
Honolulu, 96813, HI,
United States
1 808-949-9355
Non Profit
Hawai'i Pacific Health Technographics
Hawai'i Pacific Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hawai'i Pacific Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Hawai'i Pacific Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hawai'i Pacific Health has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2021, Oracle Cerner Siemens Soarian for Electronic Health Record in 2014, Tableau for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hawai'i Pacific Health is running and its propensity to invest more and deepen its relationship with Workday , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hawai'i Pacific Health revenues, which have grown to $1.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hawai'i Pacific Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hawai'i Pacific Health Tech Stack and Enterprise Applications
Hawai'i Pacific Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2021 | 2021 |
In 2021, Hawai'i Pacific Health deployed Paradox Olivia Chatbot, using ParadoxAI on its public careers site. Paradox Olivia Chatbot is implemented as a Recruiting Chatbot to manage candidate engagement on the hawaiipacifichealth-veterans.jobs channel, positioning conversational automation at the first point of contact for prospective applicants.
Functional capabilities implemented include conversational screening flows, role qualification prompts, automated FAQ responses, and structured candidate intake that routes inquiries into talent acquisition workflows. The configuration emphasizes handoff patterns to recruiter queues and scheduling orchestration, embedding ParadoxAI-driven interactions into recruiter processes and candidate touchpoints to support ongoing hiring operations.
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Workforce Management | HCM |
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2016 | 2016 |
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Hawai'i Pacific Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cerner Siemens Soarian | Electronic Health Record | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Hawai'i Pacific Health implemented Oracle Cerner Siemens Soarian as its enterprise Electronic Health Record across its network. The deployment established a single vendor clinical record platform intended to unify documentation, ordering, scheduling, and patient registration workflows across the organization.
The Oracle Cerner Siemens Soarian implementation covered core Electronic Health Record capabilities, including clinical documentation and computerized provider order entry, medication administration workflows, inpatient and ambulatory charting, and scheduling and registration configuration. Configuration work emphasized standardized clinical templates, problem lists, and order sets consistent with hospital and clinic workflows.
Operational scope extended across four islands and seven facilities, supporting hospital inpatient units, emergency departments, and outpatient clinics within the Hawai'i Pacific Health system. The implementation was structured to provide a consistent patient record across geographically distributed sites, enabling shared clinical workflows and centralized administrative processes such as registration and scheduling.
Governance and rollout activities focused on clinical workflow alignment and change control across facilities, with phased adoption to accommodate site-specific operational differences. Training, Go Live sequencing, and clinical governance processes were put in place to sustain standardized documentation and order management across the multi-site footprint.
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Hawai'i Pacific Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021 Hawai'i Pacific Health deployed Tableau as a web-embedded Analytics and BI application on its public website. The deployment surfaces interactive dashboards and visualizations built in Tableau, enabling public-facing reporting and data exploration directly within site pages. Implementation leverages Tableau visualization, filtering, and drill down capabilities to present service level information and organizational metrics to external visitors and internal viewers.
Operational scope centers on website delivery for external stakeholders while supporting reuse of published dashboards in internal reporting workflows, aligning Tableau with Hawai'i Pacific Health Analytics and BI functions. Governance and content lifecycle emphasize controlled publication, dashboard certification, refresh cadence, and access controls to manage what is embedded on the site, aligning communications and analytics teams around a common release process. The configuration highlights interactive visualization modules and web embedding as the primary architectural pattern for analytics and stakeholder engagement.
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Hawai'i Pacific Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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Hawai'i Pacific Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Hawai'i Pacific Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Hawai'i Pacific Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Hawai'i Pacific Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hawai'i Pacific Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Hawai'i Pacific Health
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP HR | VP | HR | |
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EVP CFO and Treasurer | CXO | Finance | |
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Executive Vice President and Chief Information Officer, Revenue Management and IT | CXO | IT | |
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COO | CXO | Finance | |
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Manager, Compensation and Payroll | Manager | HR | |
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Director Workforce Development | Director | HR | |
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Senior Vice President Human Resources and Organizational Effectiveness | VP | HR | |
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Associate Director, Workforce Development & Compliance | Director | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Talent Acquisition Advisor | Manager | HR | |
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Apps Being Evaluated by Hawai'i Pacific Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hawai'i Pacific Health IT executives and key decision makers. This section highlights Hawai'i Pacific Health's latest recorded technology evaluations, including ComplianceLine for Whistleblowing Management on 2025-08-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hawai'i Pacific Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-19 | Hawai'i Pacific Health | Evaluated | ComplianceLine | ComplianceLine | Whistleblowing Management | TRM |
FAQ - APPS RUN THE WORLD Hawai'i Pacific Health Technographics
Hawai'i Pacific Health is a Non Profit organization based in United States,
with around 7000 employees and annual revenues of $1.62 billion.
Hawai'i Pacific Health operates a diverse technology stack with applications such as
Paradox Olivia Chatbot, Oracle Cerner Siemens Soarian and Tableau,
covering areas like Recruiting Chatbot, Electronic Health Record and Analytics and BI.
Hawai'i Pacific Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Oracle and Tableau Software.
Hawai'i Pacific Health recently adopted applications including
Paradox Olivia Chatbot in 2021, Tableau in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hawai'i Pacific Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hawai'i Pacific Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hawai'i Pacific Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.