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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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HCL Insurance BPO Services
Location
Hcl House, 28-36 Eastern Road,
Romford, RM1 3PJ,
United Kingdom
Website
https://www.hcltech.com/geo-presence/united-kingdom/
Phone
44 20 3714-8128
Artw industry
Professional Services
Employee
Revenue

HCL Insurance BPO Services Technographics

HCL Insurance BPO Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by HCL Insurance BPO Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 245 HCL Insurance BPO Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that HCL Insurance BPO Services has purchased the following applications: Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2021, SAP ERP ECC 6.0 for ERP Financial in 2009, Hushly ABM Campaign Pages for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems HCL Insurance BPO Services is running and its propensity to invest more and deepen its relationship with Infinite Computer Solutions , Eppione , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing HCL Insurance BPO Services revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HCL Insurance BPO Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

HCL Insurance BPO Services Tech Stack and Enterprise Applications

HCL Insurance BPO Services HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infinite Computer Solutions Legacy Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) Applicant Tracking System HCM n/a 2021 2021
Benefits Administration HCM 2016 2016
Core HR HCM 2009 2009
Core HR HCM 2018 2019
Employee Self Service HCM 2009 2009
Payroll HCM 2009 2009
Succession and Leadership Planning HCM 2009 2009
Time and Attendance HCM 2009 2009
Workforce Management HCM 2010 2010
HCL Insurance BPO Services ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP n/a 2009 2009
Expense Management ERP 2018 2019
HCL Insurance BPO Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LeadTip Legacy Hushly ABM Campaign Pages Account Based Marketing CRM n/a 2021 2021
Call Center CRM 2014 2014
Call Tracking and Recording CRM 2016 2016
Call Tracking and Recording CRM 2016 2016
Customer Engagement CRM 2014 2014
Customer Experience CRM 2014 2014
Customer Experience CRM 2022 2022
Customer Support CRM 2018 2018
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2017 2017
Tag Management CRM 2015 2015
Tag Management CRM 2017 2017
HCL Insurance BPO Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2022 2022
Chatbots and Conversational AI AI-Powered Application 2018 2018
HCL Insurance BPO Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2014 2014
Collaboration Collaboration 2022 2022
PBX, VoiP and Phone Systems Collaboration 2014 2014
PBX, VoiP and Phone Systems Collaboration 2014 2014
HCL Insurance BPO Services eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
HCL Insurance BPO Services ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2014 2014
HCL Insurance BPO Services TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
HCL Insurance BPO Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at HCL Insurance BPO Services

First Name Last Name Title Function Department Email Phone
Director, Customer Experience Director Customer Service
Senior Customer Service Executive Director Customer Service
Regional Director : UK & Germany - Customer Success and Digital Transformation Director Customer Service
Senior Manager Contact Centre Manager Customer Service
Director - Consumer Services Director Finance
Show All Contacts

Apps Being Evaluated by HCL Insurance BPO Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HCL Insurance BPO Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HCL Insurance BPO Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD HCL Insurance BPO Services Technographics
HCL Insurance BPO Services is a Professional Services organization based in United Kingdom, with around 245 employees and annual revenues of $26.0 million.
HCL Insurance BPO Services operates a diverse technology stack with applications such as Infinite BrassRing ( Formerly IBM Kenexa BrassRing ), SAP ERP ECC 6.0 and Hushly ABM Campaign Pages, covering areas like Applicant Tracking System, ERP Financial and Account Based Marketing.
HCL Insurance BPO Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infinite Computer Solutions, SAP and LeadTip.
HCL Insurance BPO Services recently adopted applications including Hotjar in 2022, Zoominfo Chat in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HCL Insurance BPO Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates HCL Insurance BPO Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HCL Insurance BPO Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.