Romford, RM1 3PJ,
United Kingdom
HCL Insurance BPO Services Technographics
HCL Insurance BPO Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HCL Insurance BPO Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 245 HCL Insurance BPO Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HCL Insurance BPO Services has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2009, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2021, Zoominfo Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HCL Insurance BPO Services is running and its propensity to invest more and deepen its relationship with SAP , Infinite Computer Solutions , Eppione or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HCL Insurance BPO Services revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HCL Insurance BPO Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCL Insurance BPO Services Tech Stack and Enterprise Applications
HCL Insurance BPO Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2009 | 2009 |
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Expense Management | ERP |
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2018 | 2019 |
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HCL Insurance BPO Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
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Benefits Administration | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2009 | 2009 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Self Service | HCM |
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2009 | 2009 |
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Payroll | HCM |
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2009 | 2009 |
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Succession and Leadership Planning | HCM |
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2009 | 2009 |
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Time and Attendance | HCM |
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2009 | 2009 |
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Workforce Management | HCM |
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2010 | 2010 |
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HCL Insurance BPO Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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HCL Insurance BPO Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PBX, VoiP and Phone Systems | Collaboration |
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2014 | 2014 |
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PBX, VoiP and Phone Systems | Collaboration |
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2014 | 2014 |
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HCL Insurance BPO Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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HCL Insurance BPO Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2014 | 2014 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2017 | 2017 |
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HCL Insurance BPO Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2014 | 2014 |
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HCL Insurance BPO Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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HCL Insurance BPO Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HCL Insurance BPO Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by HCL Insurance BPO Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||