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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

HDB Financial Services
Location
HDB House, Tukaram Sandam Marg, A-Subhash Rd, Navpada, Vile Parle East,
Mumbai, 400057,
India
Website
https://www.hdbfs.com/
Phone
91 22 4911-6300
Artw industry
Banking and Financial Services
Employee
Revenue

HDB Financial Services Technographics

HDB Financial Services Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by HDB Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 89943 HDB Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that HDB Financial Services has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Drupal CMS for Web Content Management in 2017, Teckinfo ID Hybrid for Call Center in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems HDB Financial Services is running and its propensity to invest more and deepen its relationship with Cisco Systems , Salesforce , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing HDB Financial Services revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HDB Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

HDB Financial Services Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2024 2024
Collaboration Collaboration 2026 2026
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drupal Legacy Drupal CMS Web Content Management Content Management n/a 2017 2017
Web Content Management Content Management 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Teckinfo Legacy Teckinfo ID Hybrid Call Center CRM n/a 2023 2023
In 2023, HDB Financial Services implemented Teckinfo ID Hybrid to support Call Center operations with a focus on collections. The deployment is cited in Teckinfo marketing materials as a customer use case for contact centre collections capabilities used by HDB Financial Services India. The implementation centers on Teckinfo ID Hybrid dialer and collections capabilities, with inferred usage of dialer and collections modules within Teckinfo ID Hybrid and ID Cloud to drive outbound contact activity. Functional capabilities described in vendor materials and consistent with Call Center solutions include outbound dialing orchestration, contact prioritization, call dispositioning, scripting for collections conversations, and workflow automation for debt-collection sequences. Operational scope is concentrated on the contact centre collections function, affecting collections agents, campaign managers, and contact centre supervision. The solution aligns outbound campaign management with collections queues and agent routing, embedding disposition driven workflows and contact prioritization into day to day collections operations. Governance and process changes are centered on aligning agent workflows to automated dialing sequences, disposition based follow up, and collections scripting to standardize contact handling. Usage of the dialer and collections modules is inferred from Teckinfo testimonials rather than a published HDB Financial Services case study, and Teckinfo materials state the objectives as boosting right party contacts and improving debt collection productivity.
Customer Engagement CRM 2025 2025
Customer Experience CRM 2022 2022
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2025 2025
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2025 2025
Application Performance Management ITSM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Transactional Email PaaS 2022 2022
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Domain Name System (DNS) IaaS 2015 2015
Domain Name System (DNS) IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2025 2025
Secure Web Gateways (SWG) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at HDB Financial Services
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by HDB Financial Services Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD HDB Financial Services Technographics

HDB Financial Services is a Banking and Financial Services organization based in India, with around 89943 employees and annual revenues of $1.80 billion.

HDB Financial Services operates a diverse technology stack with applications such as Cisco Webex Meetings, Drupal CMS and Teckinfo ID Hybrid, covering areas like Audio Video and Web Conferencing, Web Content Management and Call Center.

HDB Financial Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Drupal and Teckinfo.

HDB Financial Services recently adopted applications including Google Workspace (Formerly Google G-Suite) in 2026, OneSignal in 2025 and Microsoft Clarity in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of HDB Financial Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates HDB Financial Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete HDB Financial Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.