HealthyPets, Inc.
34501 7th St,
Union City, 94587, CA,
United States
Union City, 94587, CA,
United States
1 800-889-9475
Retail
HealthyPets, Inc. Technographics
HealthyPets, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HealthyPets, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 HealthyPets, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HealthyPets, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LogMeIn BoldChat for Chatbots and Conversational AI in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HealthyPets, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HealthyPets, Inc. revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HealthyPets, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HealthyPets, Inc. Tech Stack and Enterprise Applications
HealthyPets, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
HealthyPets, Inc. implemented Oracle NetSuite ERP in 2015 as its ERP Financial system to centralize corporate finance and accounting for the retail business. The deployment targeted the company headquarters in the United States and was aligned with a company size of approximately 100 employees, positioning Oracle NetSuite ERP as the primary financial system for bookkeeping, billing, and statutory reporting.
Configuration focused on core ERP Financial modules typical of the category, including general ledger, accounts payable, accounts receivable, billing and invoicing, fixed asset accounting, and financial reporting. Oracle NetSuite ERP was configured to enforce a standardized chart of accounts, multi-book accounting where required, and role based access controls to segregate duties between finance, accounting, and procurement teams.
Operational coverage extended across finance, accounting, procurement, and retail accounting functions, with Oracle NetSuite ERP acting as the authoritative record for transactional finance and order related revenue recognition. Workflows were implemented to support invoice to cash and procure to pay processes, leveraging native configuration and automation capabilities within Oracle NetSuite ERP to reduce manual handoffs and improve control over period close activities.
Governance and process changes emphasized centralized financial controls, approval workflows, and audit trail enforcement through system configuration and user roles. Month end close and reconciliations were structured around Oracle NetSuite ERP reporting and saved searches, and governance responsibilities were assigned to finance leadership for ongoing chart of accounts stewardship and change management.
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ERP Financial | ERP |
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2015 | 2015 |
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HealthyPets, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, HealthyPets, Inc. deployed LogMeIn BoldChat on its customer-facing website. LogMeIn BoldChat is implemented as part of the company’s Chatbots and Conversational AI layer to enable real-time web chat and synchronous customer engagement on www.healthypets.com.
The implementation centers on an embedded web chat widget and an agent console, delivering capabilities typical for LogMeIn BoldChat including proactive chat invitations, session routing to support agents, standardized canned responses, and chat transcript capture for case handling. Operational coverage focuses on online customer service and e-commerce support, with the system running on the corporate site and operated by customer support staff for order inquiries and product questions. Governance is organized around agent workflow controls, canned message libraries, and chat handling procedures to standardize response and escalation paths across the retailer’s support function.
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HealthyPets, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, HealthyPets, Inc. implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration services across the organization. The Google Workspace (Formerly Google G-Suite) deployment centralized corporate email and shared productivity tools to support retail business functions including marketing, customer support, and operations.
The implementation focused on standard Collaboration modules, leveraging Gmail for domain email, Google Calendar for scheduling, Google Drive for shared file storage, and Google Docs, Sheets and Slides for collaborative content creation. Administrative controls were provisioned through the Google Workspace admin console, enabling centralized account provisioning, group-based access controls and basic device management aligned with cloud directory practices.
HealthyPets, Inc. also surfaces Google Workspace capabilities on its public website, indicating domain-managed email and collaboration identities are integrated into outward-facing contact and content workflows. Governance emphasized centralized administration and account lifecycle management to maintain consistent access across teams and to support ongoing operational collaboration in a retail environment.
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HealthyPets, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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HealthyPets, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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HealthyPets, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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HealthyPets, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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HealthyPets, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HealthyPets, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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President/CEO | CXO | Finance | |
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Vice President of Operations | VP | Operations | |
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IT Manager | Manager | IT | |
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Chief Operating Officer/Owner | CXO | Finance | |
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Apps Being Evaluated by HealthyPets, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HealthyPets, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HealthyPets, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD HealthyPets, Inc. Technographics
HealthyPets, Inc. is a Retail organization based in United States,
with around 100 employees and annual revenues of $20.0 million.
HealthyPets, Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LogMeIn BoldChat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
HealthyPets, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, GoTo (formerly LogMeIn) and Google.
HealthyPets, Inc. recently adopted applications including
Quantil CDN360 in 2021, Searchspring Product Recommendations in 2020 and Attentive in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HealthyPets, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HealthyPets, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HealthyPets, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.