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Heartland Payment Systems
Location
616 N Broadway Ave,
Oklahoma City, 73102, OK,
United States
Website
https://www.heartland.us/
Phone
1 405-463-6404
Artw industry
Professional Services
Employee
Revenue

Heartland Payment Systems Technographics

Heartland Payment Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Heartland Payment Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3734 Heartland Payment Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Heartland Payment Systems has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2018, Paycor HR for Core HR in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Heartland Payment Systems is running and its propensity to invest more and deepen its relationship with Acumatica , Paycor , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Heartland Payment Systems revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heartland Payment Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Heartland Payment Systems Tech Stack and Enterprise Applications

Heartland Payment Systems ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acumatica Legacy Acumatica Cloud ERP ERP Financial ERP n/a 2018 2018
Heartland Payment Systems HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paycor Legacy Paycor HR Core HR HCM n/a 2018 2018
Payroll HCM 2018 2018
Recruiting HCM 2018 2018
Time and Attendance HCM 2018 2018
Heartland Payment Systems AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Heartland Payment Systems deployed Drift AI Chatbot as a customer-facing conversational layer within its Chatbots and Conversational AI footprint on the corporate website. The Drift AI Chatbot was embedded on public web properties to manage initial visitor engagement, route inquiries, and present contextual messaging for product information and service support. The implementation focused on configuring conversational workflows, intent detection, automated lead capture and qualification scripts, and structured escalation paths for human agent handoff. Configuration leveraged Drift AI Chatbot playbooks and targeted message flows to deliver page aware welcome messages and conversation branching that aligns visitor intent with internal routing rules. Operational ownership centered on digital engagement and contact center stakeholders who manage message templates, conversational analytics, and iterative tuning of bot playbooks. The deployment supports customer engagement, online support workflows and lead generation on the Heartland Payment Systems website, with ongoing governance around routing rules and content updates to sustain conversational relevance.
Heartland Payment Systems Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2023 2023
Heartland Payment Systems Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2016 2016
Heartland Payment Systems CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2024 2024
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Sales Engagement CRM 2017 2017
Tag Management CRM 2020 2020
Heartland Payment Systems EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Financial Consolidation and Close EPM 2015 2016
Heartland Payment Systems TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Heartland Payment Systems PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2020 2020
Heartland Payment Systems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2023 2023
Heartland Payment Systems CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Heartland Payment Systems

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Heartland Payment Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heartland Payment Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heartland Payment Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Heartland Payment Systems Technographics
Heartland Payment Systems is a Professional Services organization based in United States, with around 3734 employees and annual revenues of $2.10 billion.
Heartland Payment Systems operates a diverse technology stack with applications such as Acumatica Cloud ERP, Paycor HR and Drift AI Chatbot, covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Heartland Payment Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Acumatica, Paycor and Drift.
Heartland Payment Systems recently adopted applications including 6sense Account Engagement Platform in 2024, Drift AI Chatbot in 2021 and The Trade Desk in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Heartland Payment Systems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Heartland Payment Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Heartland Payment Systems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.