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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Heatons Group Data, Technology Stack, and Enterprise Applications
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ECi Software Solutions Legacy ECI EvolutionX eCommerce eCommerce n/a 2023 2024
In 2023, Heatons Group implemented ECI EvolutionX B2B eCommerce in the United Kingdom to modernize its online sales channel. The deployment launched a new site carrying close to a quarter of a million products and targeted £25m in revenue. The ECI EvolutionX implementation concentrated on large catalog management and B2B storefront capabilities, configuring merchandising, customer account workflows and pricing rule configuration to support trade customers and a complex product assortment. Configuration work emphasized product catalog ingestion, category management and price rule orchestration to handle the near 250,000 SKU assortment within the eCommerce platform. The deployment integrated with ECI Horizon ERP to synchronize orders and pricing, implementing order and pricing sync flows described in vendor case material. Integration tied storefront order capture and price validation back to Horizon to maintain alignment between online pricing and ERP-managed order records. Operational scope centered on Heatons Group's UK online sales channel, impacting commerce, merchandising, pricing and order management functions. Governance focused on centralizing catalog and pricing control within ECI EvolutionX and enforcing consistent order workflows through the Horizon integration, with the site launch and the £25m revenue target recorded as explicit outcomes of the 2023 implementation.
IT Decision Makers and Key Stakeholders at Heatons Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Heatons Group Executives
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FAQ - APPS RUN THE WORLD Heatons Group Technographics

Heatons Group is a Distribution organization based in United Kingdom, with around 99 employees and annual revenues of $35.0 million.

Heatons Group operates a diverse technology stack with applications such as ECI EvolutionX, covering areas like eCommerce.

Heatons Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ECi Software Solutions.

Heatons Group recently adopted applications including ECI EvolutionX in 2023, highlighting its ongoing modernization strategy.

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