Wattwil, 9630,
Switzerland
Heberlein Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Heberlein and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Heberlein employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heberlein has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, Microsoft 365 for Collaboration in 2017, SAP Service Cloud for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heberlein is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heberlein revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heberlein intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 | ||
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Collaboration | Collaboration |
|
2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Service Cloud | Customer Support | CRM | Advanis | 2021 | 2022 | In 2021, Heberlein implemented SAP Service Cloud in a Customer Support deployment led by Advanis. The project concentrated on embedding customer-oriented processes and functions within SAP Sales and Service Cloud while establishing a systems integration link to the companys SAP R/3 environment. The deployment addressed sales and service operational workflows at the Swiss manufacturing firm and was delivered by Advanis as the implementation partner. SAP Service Cloud was configured to support core service management capabilities including case handling, service order orchestration, and customer account visibility aligned to Customer Support operations, with an integration workstream synchronizing transactional and master data between SAP Sales and Service Cloud and SAP R/3. Project governance combined an internal project manager Tobias Federsel with joint delivery by Advanis, and stakeholders reported that content, time and monetary goals were achieved, noting positive partner collaboration and competent Swiss midmarket support. | |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2011 | 2012 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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