AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Heberlein Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management Advanis 2011 2012
In 2011, Heberlein implemented SAP ERP ECC 6.0 as its ERP Financial backbone for corporate finance and billing. The implementation was executed with SI Advanis, a Swiss medium-sized partner, which Heberlein cites for competent, partnership-oriented support. The SAP ERP ECC 6.0 deployment concentrated on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable and cost accounting to centralize financial transaction processing and statutory reporting. Configuration work emphasized record-to-report and order-to-cash adjacent processes consistent with ERP Financial functional workflows. Integrations were a primary implementation signal, Advanis delivered integration between SAP ERP ECC 6.0 and the SAP Sales and Service Cloud plus the SAP R/3 system to link customer-facing sales and service processes with finance. This integration enabled synchronized installed base and customer transaction data flows across Sales, Service and Finance departments. Project governance included defined content, schedule and budget targets, and Heberlein reports that content, time and monetary goals were all achieved, with Tobias Federsel identified as Project Manager and Area Sales Manager commenting on the engagement. The engagement delivered an integrated ERP Financial foundation supported by Advanis that addressed cross-system processes and operational alignment between finance and customer-facing functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Service Cloud Customer Support CRM Advanis 2021 2022
In 2021, Heberlein implemented SAP Service Cloud in a Customer Support deployment led by Advanis. The project concentrated on embedding customer-oriented processes and functions within SAP Sales and Service Cloud while establishing a systems integration link to the companys SAP R/3 environment. The deployment addressed sales and service operational workflows at the Swiss manufacturing firm and was delivered by Advanis as the implementation partner. SAP Service Cloud was configured to support core service management capabilities including case handling, service order orchestration, and customer account visibility aligned to Customer Support operations, with an integration workstream synchronizing transactional and master data between SAP Sales and Service Cloud and SAP R/3. Project governance combined an internal project manager Tobias Federsel with joint delivery by Advanis, and stakeholders reported that content, time and monetary goals were achieved, noting positive partner collaboration and competent Swiss midmarket support.
Sales Automation, Sales Engagement CRM 2021 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Heberlein

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Heberlein Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heberlein IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heberlein digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Heberlein Technographics
Heberlein is a Manufacturing organization based in Switzerland, with around 85 employees and annual revenues of $10.0 million.
Heberlein operates a diverse technology stack with applications such as SAP ERP ECC 6.0, Microsoft 365 and SAP Service Cloud, covering areas like ERP Financial, Collaboration and Customer Support.
Heberlein has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Microsoft.
Heberlein recently adopted applications including Slack Connect in 2023, SAP Service Cloud in 2021 and SAP Sales Cloud (ex CallidusCloud) in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Heberlein’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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