Hartford, 53027, WI,
United States
HED - Hydro Electronic Devices Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HED - Hydro Electronic Devices and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 HED - Hydro Electronic Devices employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HED - Hydro Electronic Devices has purchased the following applications: Blulogix Recurring Billing for Subscription and Recurring Billing in 2024, Zendesk Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HED - Hydro Electronic Devices is running and its propensity to invest more and deepen its relationship with BluLogix , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HED - Hydro Electronic Devices revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HED - Hydro Electronic Devices intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BluLogix | Legacy | Blulogix Recurring Billing | Subscription and Recurring Billing | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, HED Hydro Electronic Devices implemented Blulogix Recurring Billing to enable a Telematics-as-a-Service business model, adopting Subscription and Recurring Billing to commercialize telematics offerings for OEM channel customers in the United States. The deployment centralized subscription management and automated billing within HEDs commercial operations to support recurring revenue flows for device and service packages.
The Blulogix Recurring Billing implementation configured subscription management, usage-based billing and a customer self-service portal, aligning with Subscription and Recurring Billing functional workflows for lifecycle management, rating and invoicing. Configuration work focused on product catalog mapping for telematics packages, usage event capture and automated billing orchestration to support subscription lifecycle events.
Operational coverage explicitly targeted billing, finance and CRM process areas, with the solution servicing OEM channel sales and support workflows across HEDs United States operations. Data synchronization between recurring billing processes and existing finance and CRM processes was emphasized to keep customer accounts, billing events and collections information aligned.
Governance and rollout prioritized channel enablement for OEM partners and shifted internal order to subscription-centric billing and account management processes. According to the BluLogix HED Telematics case study the initiative improved HEDs competitiveness, increased customer self-service and delivered operational efficiency.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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