Athens, 117 43,
Greece
HEDNO Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HEDNO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 HEDNO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HEDNO has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Itron MDM for Utilities ERP in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HEDNO is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HEDNO revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HEDNO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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|
|
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Content Delivery Network | IaaS |
|
2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Itron | Legacy | Itron MDM | Utilities ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 HEDNO implemented Itron MDM as part of a national grid modernization program. The deployment uses Itron’s Enterprise Edition Meter Data Management system to oversee approximately 7.7 million meters and to onboard nearly 1 million new narrowband IoT cellular smart meters supplied by ZIV Automation. This HEDNO Itron MDM Utilities ERP deployment targets operational metering, grid intelligence, and customer service functions across Greece’s distribution network.
Configuration emphasizes core meter data management capabilities including meter data ingestion, validation and cleansing, analytics and reporting, and device lifecycle and telemetry management. The implementation leverages Itron Grid Edge Intelligence to bring edge processing and event-level telemetry into the MDM workflow, enabling more timely fault detection and consumption insight. Itron MDM is configured to support large scale batch and near real time data flows consistent with Utilities ERP operational needs.
Architecturally the solution is positioned on Microsoft Azure cloud services, incorporating Azure capabilities and generative AI tooling to augment analytics and anomaly detection, and to provide scalable storage and processing. Integrations explicitly include ZIV Automation smart meters and connections to HEDNO’s existing operational systems, enabling meter telemetry to feed centralized MDM analytics and downstream operational applications. The deployment design supports national scale data ingestion, aggregation, and distribution to grid operations and customer service domains.
Governance and rollout are framed around grid modernization objectives and integration governance, aligning meter fleet onboarding, data quality controls, and operational workflows for outage resolution and consumption reporting. The program is intended to enable integration of distributed energy resources and to support HEDNO’s pathway to net zero by 2050 through improved visibility and control. Stakeholders have noted the project scale and reliance on partner-supplied meters as a source of heightened operational expectation and potential delivery risk.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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