HEI Hotels & Resorts
101 Merritt 7, First Floor,
Norwalk, 06851, CT,
United States
Norwalk, 06851, CT,
United States
1 203-849-8844
Leisure and Hospitality
HEI Hotels & Resorts Technographics
HEI Hotels & Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HEI Hotels & Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 HEI Hotels & Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HEI Hotels & Resorts has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HEI Hotels & Resorts is running and its propensity to invest more and deepen its relationship with Oracle , M3 , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HEI Hotels & Resorts revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HEI Hotels & Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HEI Hotels & Resorts Tech Stack and Enterprise Applications
HEI Hotels & Resorts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, HEI Hotels & Resorts implemented Oracle Cloud ERP, replacing Oracle E-Business Suite as the companywide financial system. The deployment was classified under the ERP Financial category and focused on consolidating core finance controls and accounting workflows across the organization.
The implementation centered on core financial modules, specifically general ledger and accounts payable, with configuration work to support journal entry templates and bulk journal uploads. Oracle Cloud ERP was configured to standardize journal entry templates, enforce upload validation, and codify accounts payable efficiency best practices that were part of the training curriculum.
Operational coverage included companywide finance leadership, with live web based training delivered to more than 150 directors of finance, assistant directors of finance and other key accounting managers. The program used a key user model, where internal finance leads served as trainers and governance stewards to drive adoption of the ERP Financial processes and templates.
Governance and process changes were operationalized through role based training and documentation, with the key user and trainer leading the rollout and reinforcing AP process controls and journal upload standards. Training emphasized template governance, upload procedures, and AP efficiency practices to embed consistent accounting workflows into Oracle Cloud ERP.
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2010 | 2010 |
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HEI Hotels & Resorts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, HEI Hotels & Resorts implemented iCIMS Recruit Applicant Tracking System on its public careers site. The iCIMS Recruit Applicant Tracking System is hosted through HEI's career portal at careers-heihotels.icims.com and functions as the primary job posting and candidate intake layer for the organization. This implementation positions the solution squarely in the Applicant Tracking System category and centralizes visibility of open requisitions and candidate pipelines for both corporate recruiting and property-level hiring.
Configuration focuses on career site integration, candidate profile capture, requisition management, applicant tracking workflows, and stage-based recruiting orchestration that are standard for an Applicant Tracking System. Operational ownership rests with talent acquisition and HR, with hiring managers across HEI properties accessing the iCIMS Recruit Applicant Tracking System to review applicants and manage interview and selection workflows. The deployment standardizes online job posting and application flows through the embedded iCIMS careers portal, creating a centralized system of record for recruiting activity across the enterprise.
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Workforce Management | HCM |
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2019 | 2019 |
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HEI Hotels & Resorts Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, HEI Hotels & Resorts implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to centralize reporting and ETL workflows across its property and corporate data environments. The deployment is categorized under Analytics and BI and focused on a Microsoft SQL Server based stack to support reporting, analysis, and operational transaction loads.
The implementation included analysis, design and development of an OLTP system and installation and configuration of SQL Server 2010, 2012 and 2014 editions. Microsoft BI components were used with an emphasis on SSRS 2012 for report authoring and SSIS for data movement, while development work produced stored procedures, triggers and user defined functions in SQL Server to support transactional processing and reporting queries.
Integration work used SSIS packages to ingest and consolidate data from heterogeneous sources including DB2, Access, Excel and flat files into SQL Server databases, and relocation of databases between servers was performed using attach and detach operations. SQL scripts and T SQL were developed to generate reports from relational systems such as Oracle and DB2, and C# classes were created to encapsulate database connectivity for application components.
Operational governance centered on building report-ready views, stored procedures and queries to support scheduled and ad hoc reporting, and the team created Monthly, Quarterly, Bi-Yearly and Yearly report sets using SSRS. Functional activities included writing expressions and building drill through and drill down reports, plus troubleshooting and performance tuning to address concurrency and query optimization for the reporting and OLTP workloads.
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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HEI Hotels & Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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HEI Hotels & Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2020 | 2020 |
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HEI Hotels & Resorts CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HEI Hotels & Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Ownership Services and Analytics | Director | Finance | |
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Director, Ownership Services & Analytics | Director | Finance | |
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IT Director of Support Services | Director | IT | |
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Partner & CFO | CXO | Finance | |
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Senior Vice President, Corporate Finance | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Director of Finance | Director | Finance | |
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VP of Finance | VP | Finance | |
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Chief Operations Officer/Chief Revenue Officer | CXO | Finance | |
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Senior Vice President of Operations | VP | Operations | |
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Chief Technology Officer | CXO | IT | |
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EVP Human Resources | VP | HR | |
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Corporate Manager, Human Resources | Manager | HR | |
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Corporate HR Manager | Manager | HR | |
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Senior Corporate Payroll Manager | Manager | HR | |
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Executive VP of Operations | VP | Finance | |
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Director - Financial System | Director | IT | |
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Vice President Procurement | VP | Procurement | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by HEI Hotels & Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HEI Hotels & Resorts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HEI Hotels & Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD HEI Hotels & Resorts Technographics
HEI Hotels & Resorts is a Leisure and Hospitality organization based in United States,
with around 3000 employees and annual revenues of $500.0 million.
HEI Hotels & Resorts operates a diverse technology stack with applications such as
Oracle Cloud ERP, iCIMS Recruit Applicant Tracking System and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like ERP Financial, Applicant Tracking System and Analytics and BI.
HEI Hotels & Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Microsoft.
HEI Hotels & Resorts recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2021, Microsoft 365 in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HEI Hotels & Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HEI Hotels & Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HEI Hotels & Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.