Helping Hands Network
43 Moreton Parade,
Caloundra, 4551, QLD,
Australia
Caloundra, 4551, QLD,
Australia
61 1300 612 462
Education
Helping Hands Network Technographics
Helping Hands Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Helping Hands Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Helping Hands Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helping Hands Network has purchased the following applications: Avature CRM for Candidate Relationship Management in 2018, TSG QikKids for Childcare Management in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helping Hands Network is running and its propensity to invest more and deepen its relationship with Avature , Humanforce , Transaction Services Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helping Hands Network revenues, which have grown to $363.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helping Hands Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Helping Hands Network Tech Stack and Enterprise Applications
Helping Hands Network HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018 Helping Hands Network implemented Avature CRM as their Candidate Relationship Management platform and exposed it on their public website. The deployment centralized candidate engagement for the Australia based education provider and was positioned to support Talent Acquisition and HR workflows across the organization.
Avature CRM was configured to deliver core Candidate Relationship Management capabilities including candidate profiles, talent pools, career site integration, campaign management, and automated candidate communications. Typical workflows include pipeline orchestration, application routing, and configurable candidate touchpoint sequences to support proactive sourcing and relationship building.
The implementation surface explicitly includes the organization website where Avature CRM handles candidate facing forms and talent community signups, indicating front end integration between the career site and the CRM. Operational coverage centered on Talent Acquisition and HR teams, enabling the CRM to act as the primary engagement layer for candidate marketing and applicant intake.
Governance and process changes emphasized CRM driven candidate data governance, role based access for recruiting teams, and standardization of outreach workflows to ensure consistent candidate experiences. Rollout and ongoing administration were situated within corporate HR systems administration and recruitment operations, with Avature CRM serving as the orchestration point for candidate relationship activities.
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Time and Attendance | HCM |
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2016 | 2016 |
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Helping Hands Network ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transaction Services Group | Legacy | TSG QikKids | Childcare Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Helping Hands Network implemented TSG QikKids to support Childcare Management for safety, welfare, staff training, compliance and centre operations across its Australian services. The deployment of TSG QikKids established a central application for operational and compliance workflows tied to early childhood programming and staff management.
Configuration focused on staff induction and training management, including provisioning for two hour induction sessions and ongoing training events such as medical action plans, Qikids system training, and TimeTarget familiarization. The implementation included programming templates to enforce reflective practice in curriculum delivery, modules for medical plans and incident reporting, and functionality to manage Quality Improvement Plans and scheduled emergency drill documentation. Staff auditing capabilities and personnel record management were instrumented to support regular centre audits and file reviews.
Operational coverage extended to centre directors, HR and service coordinators, with TSG QikKids used to coordinate training schedules, record meeting minutes and document action research observations related to staff concerns and child behaviour. Governance and regulatory controls were aligned to ACECQA, the National Quality Framework NQF, and the My Time Our Place framework to ensure recorded compliance evidence tied to each service.
Process governance tasks implemented alongside the application included monthly updates to QIP and emergency drill logs, routine centre audits, conducting interviews and staff inductions, and annual staff evaluations and performance management workflows. The program supported four services through the Rating and Assessment process, demonstrating compliance with regulatory standards, and the team documented four governance meetings during the year.
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Childcare Management | ERP Services and Operations |
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2019 | 2019 |
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Helping Hands Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Helping Hands Network implemented Microsoft 365. The deployment positions Microsoft 365 as a Collaboration application supporting communication and productivity business functions across the Australia-based education organization with roughly 2,500 employees, and the organization is using Microsoft 365 on their website. Helping Hands Network Microsoft 365 Collaboration business function is centered on enabling staff collaboration and external-facing content support.
Microsoft 365 was provisioned as a cloud-hosted tenant and configured to deliver core collaboration capabilities, including Exchange Online for email, SharePoint Online for site and content management, Microsoft Teams for real-time collaboration, and OneDrive for user file storage. Configuration activities included tenant and user provisioning, group and permission setup, SharePoint site architecture and document library configuration, and integration of collaboration features with the public website. The narrative restates Microsoft 365 to reflect the application and its Collaboration role within the organization.
Operational coverage emphasized internal departments that coordinate education program delivery and administration, with governance focused on user access controls, site-level permissions and external sharing policies. Rollout and governance work centered on standard collaboration workflows, document lifecycle controls and role-based access to support consistent content management across sites. The implementation aligns Helping Hands Network, Microsoft 365 and the Collaboration category with the organization s communication and productivity business functions.
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Helping Hands Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Helping Hands Network PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Helping Hands Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Helping Hands Network
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Helping Hands Network Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Helping Hands Network IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Helping Hands Network digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Helping Hands Network Technographics
Helping Hands Network is a Education organization based in Australia,
with around 2500 employees and annual revenues of $363.0 million.
Helping Hands Network operates a diverse technology stack with applications such as
Avature CRM, TSG QikKids and Microsoft 365,
covering areas like Candidate Relationship Management, Childcare Management and Collaboration.
Helping Hands Network has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avature, Transaction Services Group and Microsoft.
Helping Hands Network recently adopted applications including
Google Cloud Platform (GCP) in 2021, Fastly in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Helping Hands Network’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Helping Hands Network’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Helping Hands Network technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.