List of TSG QikKids Customers
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Since 2010, our global team of researchers has been studying TSG QikKids customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TSG QikKids for Childcare Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TSG QikKids for Childcare Management include: Goodstart Early Learning, a Australia based Education organisation with 14900 employees and revenues of $954.0 million, KU Children Services Limited, a Australia based Non Profit organisation with 2249 employees and revenues of $729.0 million, Junior Adventures Group, a Australia based Education organisation with 5000 employees and revenues of $700.0 million, Guardian Childcare & Education, a Australia based Education organisation with 6000 employees and revenues of $552.0 million, Helping Hands Network, a Australia based Education organisation with 2500 employees and revenues of $363.0 million and many others.
Contact us if you need a completed and verified list of companies using TSG QikKids, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TSG QikKids customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Goodstart Early Learning | Education | 14900 | $954M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2012 | n/a |
In 2012 Goodstart Early Learning implemented TSG QikKids. TSG QikKids is a Childcare Management application that Goodstart Early Learning used to centralize child and family records and operational workflows for enrolment, attendance, session scheduling, fee management and regulatory compliance.
The implementation included standard Childcare Management capabilities such as child and family profiles, session and room scheduling, automated billing and invoicing, incident and medication tracking, and compliance reporting. Configuration work focused on mapping enrolment and attendance workflows to centre operating practices, and on building SSRS style operational reports and scheduled ETL feeds to support business intelligence requirements.
Operational integrations were established with existing enterprise applications, including the Corporate CRM Application referenced in internal operations, Kronos time and attendance, QuickKids and Peoplesoft for HR and payroll related data synchronization. The implementation used a SQL Server based backend, with database administration spanning SQL Server versions 2000 through 2014, and BI data tools for reporting, ETL and cubes to feed analytics and operational dashboards.
Governance and operations were centered on enterprise database practices, including production environment management, on-call support, maintenance plans, indexing and performance tuning, and database migrations. High availability and disaster recovery architectures were implemented using Log Shipping, Mirroring, Windows Server Failover Clustering and Always On Availability Groups, with virtualization on VMWare VSphere, backup policies managed with CommVault, monitoring with SCOM and change control and patch management processes coordinated with the BI and business analyst teams.
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Green Leaves Early Learning | Professional Services | 1500 | $160M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2020 | n/a |
In 2020 Green Leaves Early Learning deployed TSG QikKids as its primary Childcare Management application across its network of 54 centres in Australia. The rollout targeted operational consolidation for a mid-sized professional services organisation with approximately 1,500 employees and A$160,000,000 in revenue, positioning TSG QikKids for centre-level operational tasks and corporate oversight.
Configuration work focused on enrolment workflows, parent account and billing management, and attendance and compliance functions typical of Childcare Management systems. TSG QikKids was configured to support account monitoring and payment follow-up workflows used by centre administrators, and to align recordkeeping with CCSS guidelines for subsidy processing, while also providing in-system visitor logging and enrolment initiation capabilities used at the front line.
Operational integration included explicit use of Salesforce alongside TSG QikKids to manage parent relationships and accounts, with QikKids handling transactional childcare records and invoicing while Salesforce supported CRM and outreach functions. The application was used by centre administrative staff, Centre Directors, and a centralised Customer Care team that provides phone and email support, enabling a hub and spoke operational model across 54 locations, and staff accessed internal training guides and a large online learning library to sustain proficiency.
Governance centered on standardized administrative procedures, role based access controls for centre staff and Customer Care agents, and mandated training for high QikKids proficiency and CCSS compliance. The rollout standardized visitor management, enrolment and payment monitoring processes, and formalised supplier quote handling routed to Centre Directors for approval, reflecting a structured Childcare Management deployment combining operational centre autonomy with centralised support and documented training programs.
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Guardian Childcare & Education | Education | 6000 | $552M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2019 | n/a |
In 2019, Guardian Childcare & Education implemented TSG QikKids as its Childcare Management platform to centralize centre administrative operations and enrolment workflows. The deployment focused on centre-level administrative control, with managers using TSG QikKids to manage enrolments and bookings alongside day to day centre operations.
TSG QikKids was configured to support core Childcare Management capabilities including enrolment and booking management, daily attendance recording, educator rostering, billing and banking reports, subsidy claim processing for Childcare Subsidy and ACCS, and audit-ready recordkeeping for licensing and assessment. Educators continued to use Storypark for curriculum planning and the Early Years Learning Framework, while administrative and financial processes were operated in TSG QikKids.
Operational coverage emphasized centre management, family liaison, educator records and compliance, and financial monitoring at the service level. Governance and process controls incorporated the Quality Improvement Plan and routine documentation updates for enrolment forms, educator records and risk minimisation plans, with TSG QikKids serving as the authoritative system for audit trails and KPI reporting for centre managers.
During the period in which the centre manager used QikKids the service documented high performance outcomes at the centre, including Exceeding ratings across the National Quality Standards and external awards, providing context for how administrative and compliance workflows were managed. The configuration described reflects a standard Childcare Management implementation covering enrolment, attendance, rostering, subsidy support, financial reporting and compliance recordkeeping.
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Helping Hands Network | Education | 2500 | $363M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2016 | n/a |
In 2016 Helping Hands Network implemented TSG QikKids to support Childcare Management for safety, welfare, staff training, compliance and centre operations across its Australian services. The deployment of TSG QikKids established a central application for operational and compliance workflows tied to early childhood programming and staff management.
Configuration focused on staff induction and training management, including provisioning for two hour induction sessions and ongoing training events such as medical action plans, Qikids system training, and TimeTarget familiarization. The implementation included programming templates to enforce reflective practice in curriculum delivery, modules for medical plans and incident reporting, and functionality to manage Quality Improvement Plans and scheduled emergency drill documentation. Staff auditing capabilities and personnel record management were instrumented to support regular centre audits and file reviews.
Operational coverage extended to centre directors, HR and service coordinators, with TSG QikKids used to coordinate training schedules, record meeting minutes and document action research observations related to staff concerns and child behaviour. Governance and regulatory controls were aligned to ACECQA, the National Quality Framework NQF, and the My Time Our Place framework to ensure recorded compliance evidence tied to each service.
Process governance tasks implemented alongside the application included monthly updates to QIP and emergency drill logs, routine centre audits, conducting interviews and staff inductions, and annual staff evaluations and performance management workflows. The program supported four services through the Rating and Assessment process, demonstrating compliance with regulatory standards, and the team documented four governance meetings during the year.
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Inspire Early Learning | Education | 120 | $10M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2015 | n/a |
In 2015, Inspire Early Learning implemented TSG QikKids, a Transaction Services Group application in the Childcare Management category. The deployment positioned TSG QikKids as the central administrative and pedagogical system for Inspire ELJ campuses, supporting an organization with roughly 120 staff and a coordinated set of educator, operations and family-facing activities.
The implementation emphasized core Childcare Management capabilities including attendance tracking, children’s learning documentation and portfolios, educator notes and scheduling, and built-in compliance and incident reporting workflows. TSG QikKids was used to capture and structure pedagogical evidence aligned to the Australian Early Years Framework and the Montessori curriculum, supporting educator documentation, assessment and reflective practice across campus programs.
Operational use of TSG QikKids was explicitly coupled with other tools in the environment, staff assisted with administration of attendance and records using Qikkids, Xplor and Microsoft Teams databases. The system also supported regulatory reporting practices, with staff aware of requirements to report accidents and significant events to DET through the NQA ITS Portal, positioning the application within the compliance and reporting chain.
Governance and process changes centered on using TSG QikKids to meet weekly reporting expectations to the Chief Operating Officer and Senior Operations Officer, to document evidence for National Quality Standard assessments, and to drive mentoring and professional development for educators. The platform underpinned routine operational tasks, pedagogical leadership activities and documentation practices that supported campus-level quality assurance and regulatory compliance.
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Non Profit | 180 | $20M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2020 | n/a |
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Non Profit | 36 | $9M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2020 | n/a |
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Education | 5000 | $700M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2018 | n/a |
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Healthcare | 129 | $20M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2017 | n/a |
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Non Profit | 2249 | $729M | Australia | Transaction Services Group | TSG QikKids | Childcare Management | 2017 | n/a |
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