AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Helpy.io Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Helpy.io Legacy Helpy.io Platform Customer Support CRM n/a 2016 2016
In 2016, Helpy.io deployed the Helpy.io Platform to operate its public support portal. The Helpy.io Platform serves as a Customer Support application providing CRM, ticketing, knowledgebase and chat capabilities delivered from the United States. The implementation leverages Helpy Pro components with inferred usage of Helpy Pro ticketing, knowledgebase and live chat to manage ticket lifecycle, knowledge publishing and real time customer engagement. The deployment is self provisioned by Helpy.io, a configuration that emphasizes data control and direct operational oversight of support workflows. Operational scope is concentrated on customer support and service delivery for Helpy.io customers, consolidating CRM and support workflows within the Helpy.io Platform and enabling centralized triage and escalation processes. Governance focused on data control and faster support delivery as stated, with functional configuration oriented around ticket routing, knowledge management and live chat coordination.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Heroku Apps Development PaaS n/a 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Helpy.io

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Helpy.io Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Helpy.io IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Helpy.io digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Helpy.io Technographics
Helpy.io is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Helpy.io operates a diverse technology stack with applications such as Helpy.io Platform, New Relic APM and Salesforce Heroku, covering areas like Customer Support, Application Performance Management and Apps Development.
Helpy.io has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Helpy.io, New Relic and Salesforce.
Helpy.io recently adopted applications including Helpy.io Platform in 2016, New Relic APM in 2015 and Salesforce Heroku in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Helpy.io’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Helpy.io’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Helpy.io technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.