AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Helpy.io Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Canevaworld Italy Leisure and Hospitality 180 $24M Italy Helpy.io Helpy.io Platform Customer Support 2024 n/a In 2024, Canevaworld Italy implemented the Helpy.io Platform as a Helpy-hosted helpcenter at helpy.canevaworld.it to deliver Customer Support and self-service for its theme-park guests. The deployment targets CRM and support operations in Italy and exposes a localized public helpcenter to guest-facing channels. The Helpy.io Platform is configured to provide a localized knowledgebase and ticketing workflows, as inferred from the public helpcenter structure and content. The implementation centralizes content authoring and FAQ publishing while structuring ticket intake and case management to support agent triage and resolution workflows typical of Customer Support platforms. Operational coverage centers on guest support and CRM teams across Canevaworld Italy, with the Helpy-hosted helpcenter serving as the primary self-service channel for visitors. Governance emphasis has been placed on central ownership of helpcenter content and formal ticket triage procedures for support staff. The Helpy.io Platform instance is intended to improve guest support and reduce incoming support load through localized self-service and structured ticket handling.
Helpy.io Professional Services 10 $1M United States Helpy.io Helpy.io Platform Customer Support 2016 n/a In 2016, Helpy.io deployed the Helpy.io Platform to operate its public support portal. The Helpy.io Platform serves as a Customer Support application providing CRM, ticketing, knowledgebase and chat capabilities delivered from the United States. The implementation leverages Helpy Pro components with inferred usage of Helpy Pro ticketing, knowledgebase and live chat to manage ticket lifecycle, knowledge publishing and real time customer engagement. The deployment is self provisioned by Helpy.io, a configuration that emphasizes data control and direct operational oversight of support workflows. Operational scope is concentrated on customer support and service delivery for Helpy.io customers, consolidating CRM and support workflows within the Helpy.io Platform and enabling centralized triage and escalation processes. Governance focused on data control and faster support delivery as stated, with functional configuration oriented around ticket routing, knowledge management and live chat coordination.
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FAQ - APPS RUN THE WORLD Helpy.io Platform Coverage

Helpy.io Platform is a Customer Support solution from Helpy.io.

Companies worldwide use Helpy.io Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Canevaworld Italy and Helpy.io are recorded users of Helpy.io Platform for Customer Support.

Companies using Helpy.io Platform are most concentrated in Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.

Companies using Helpy.io Platform are most concentrated in Italy and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Helpy.io Platform across Americas, EMEA, and APAC.

Companies using Helpy.io Platform range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Helpy.io Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Helpy.io Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.