List of Helpy.io Platform Customers
Lehi, 84043, UT,
United States
Since 2010, our global team of researchers has been studying Helpy.io Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Helpy.io Platform for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Helpy.io Platform for Customer Support include: Canevaworld Italy, a Italy based Leisure and Hospitality organisation with 180 employees and revenues of $24.0 million, Helpy.io, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Helpy.io Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Helpy.io Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Canevaworld Italy | Leisure and Hospitality | 180 | $24M | Italy | Helpy.io | Helpy.io Platform | Customer Support | 2024 | n/a | In 2024, Canevaworld Italy implemented the Helpy.io Platform as a Helpy-hosted helpcenter at helpy.canevaworld.it to deliver Customer Support and self-service for its theme-park guests. The deployment targets CRM and support operations in Italy and exposes a localized public helpcenter to guest-facing channels. The Helpy.io Platform is configured to provide a localized knowledgebase and ticketing workflows, as inferred from the public helpcenter structure and content. The implementation centralizes content authoring and FAQ publishing while structuring ticket intake and case management to support agent triage and resolution workflows typical of Customer Support platforms. Operational coverage centers on guest support and CRM teams across Canevaworld Italy, with the Helpy-hosted helpcenter serving as the primary self-service channel for visitors. Governance emphasis has been placed on central ownership of helpcenter content and formal ticket triage procedures for support staff. The Helpy.io Platform instance is intended to improve guest support and reduce incoming support load through localized self-service and structured ticket handling. | |
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Helpy.io | Professional Services | 10 | $1M | United States | Helpy.io | Helpy.io Platform | Customer Support | 2016 | n/a | In 2016, Helpy.io deployed the Helpy.io Platform to operate its public support portal. The Helpy.io Platform serves as a Customer Support application providing CRM, ticketing, knowledgebase and chat capabilities delivered from the United States. The implementation leverages Helpy Pro components with inferred usage of Helpy Pro ticketing, knowledgebase and live chat to manage ticket lifecycle, knowledge publishing and real time customer engagement. The deployment is self provisioned by Helpy.io, a configuration that emphasizes data control and direct operational oversight of support workflows. Operational scope is concentrated on customer support and service delivery for Helpy.io customers, consolidating CRM and support workflows within the Helpy.io Platform and enabling centralized triage and escalation processes. Governance focused on data control and faster support delivery as stated, with functional configuration oriented around ticket routing, knowledge management and live chat coordination. |
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