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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Helvetia Asset Management Switzerland Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2024 2024
Online Meeting Scheduling Collaboration 2023 2023
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2017 2017
Digital Signing Content Management 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bucher Suter Legacy b+s Elevate Call Center CRM n/a 2023 2024
In 2023 Helvetia Asset Management Switzerland deployed b+s Elevate as its Call Center application to run a new Cisco Webex Contact Center implementation for the company service center in Switzerland. The deployment was delivered with Bucher + Suter materials describing Webex plus Salesforce CTI integration, positioning b+s Elevate as the packaged Webex and Service Cloud Voice offering used for the roll out. The implementation integrated b+s Elevate with Salesforce to enable CTI workflows using Service Cloud Voice and incorporated GPT based conversational bots to augment front line interactions. Configuration work focused on agent desktop connectivity to Webex voice channels and CRM linked call handling, enabling agent-assisted handoffs between automated bot sessions and human agents. Bucher + Suter led the Webex plus Salesforce integration work, structuring the deployment around cloud hosted Cisco Webex Contact Center components and Service Cloud Voice CTI links to Salesforce. Operational coverage emphasized the Swiss service center and impacted customer service and contact center agent workflows, aligning voice routing, CRM record pop and bot escalation paths. Governance centered on CRM driven call handling and scripted bot escalation logic to standardize workflows and agent responses, with implementation artifacts described in the vendor documentation. Helvetia reported improved agent and customer experiences as the stated outcome of the b+s Elevate deployment, reflecting the combined Webex, Salesforce CTI and GPT based bot configuration.
Customer Experience CRM 2025 2025
Data Management Platform CRM 2023 2023
Digital Advertising Platform CRM 2012 2012
Digital Advertising Platform CRM 2012 2012
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2012 2012
Tag Management CRM 2017 2017
Tag Management CRM 2018 2018
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
IT Service Management ITSM 2026 2026
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Apps Development PaaS 2016 2016
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
Database Management, Open-Source Database IaaS 2022 2022
Domain Name System (DNS) IaaS 2019 2019
Domain Name System (DNS) IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Helvetia Asset Management Switzerland
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Helvetia Asset Management Switzerland Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Helvetia Asset Management Switzerland Technographics

Helvetia Asset Management Switzerland is a Banking and Financial Services organization based in Switzerland, with around 200 employees and annual revenues of $110.0 million.

Helvetia Asset Management Switzerland operates a diverse technology stack with applications such as Cisco Webex Meetings, Adobe Experience Manager and b+s Elevate, covering areas like Audio Video and Web Conferencing, Digital Asset Management and Call Center.

Helvetia Asset Management Switzerland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Adobe Systems and Bucher Suter.

Helvetia Asset Management Switzerland recently adopted applications including Atlassian Jira Service Desk in 2026, Adobe Experience Cloud in 2025 and Miro in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Helvetia Asset Management Switzerland’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Helvetia Asset Management Switzerland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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