Wellington, 6037,
New Zealand
Heritage Lifecare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Heritage Lifecare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 Heritage Lifecare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heritage Lifecare has purchased the following applications: TechnologyOne ERP for ERP Financial in 2020, Affinity Self-Service for Employee Self Service in 2024, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heritage Lifecare is running and its propensity to invest more and deepen its relationship with TechnologyOne , Affinity Payroll , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heritage Lifecare revenues, which have grown to $570.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heritage Lifecare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affinity Payroll | Legacy | Affinity Self-Service | Employee Self Service | HCM | n/a | 2024 | 2024 |
In 2024, Heritage Lifecare implemented Affinity Self-Service as part of a fully managed payroll and employee self-service program. The deployment targeted payroll/HR operations across Heritage Lifecare's nationwide aged-care sites in New Zealand and is categorized as Employee Self Service.
Affinity Self-Service was configured to provide employee-facing capabilities such as electronic payslips, personal data management, leave requests and approvals, and manager self-service dashboards for payroll visibility. The implementation included automated payroll data flows and reporting capabilities consistent with Employee Self Service functional expectations, enabling centralized payroll processing paired with distributed manager access.
The solution architecture paired Affinity Self-Service with Affinity's managed payroll operations, creating a tight operational integration between payroll processing and the employee self-service interface. Operational coverage spanned payroll and HR functions across all sites, with manager and payroll teams using consolidated reporting to monitor compliance and payroll accuracy.
Governance was structured around Affinity's managed service ownership for payroll and a centralized configuration model for Self-Service workflows, with rollout across aged-care sites coordinated to align approvals and reporting. Outcomes reported included reduced payroll errors, faster reporting cycles, and improved managerial visibility, reflecting the implemented Affinity Self-Service configuration.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
|
2018 | 2018 |
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Tag Management | CRM |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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