AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Heritage Lifecare Tech Stack and Enterprise Applications

Heritage Lifecare ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TechnologyOne Legacy TechnologyOne ERP ERP Financial ERP n/a 2020 2020
Heritage Lifecare HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Affinity Payroll Legacy Affinity Self-Service Employee Self Service HCM n/a 2024 2024
In 2024, Heritage Lifecare implemented Affinity Self-Service as part of a fully managed payroll and employee self-service program. The deployment targeted payroll/HR operations across Heritage Lifecare's nationwide aged-care sites in New Zealand and is categorized as Employee Self Service. Affinity Self-Service was configured to provide employee-facing capabilities such as electronic payslips, personal data management, leave requests and approvals, and manager self-service dashboards for payroll visibility. The implementation included automated payroll data flows and reporting capabilities consistent with Employee Self Service functional expectations, enabling centralized payroll processing paired with distributed manager access. The solution architecture paired Affinity Self-Service with Affinity's managed payroll operations, creating a tight operational integration between payroll processing and the employee self-service interface. Operational coverage spanned payroll and HR functions across all sites, with manager and payroll teams using consolidated reporting to monitor compliance and payroll accuracy. Governance was structured around Affinity's managed service ownership for payroll and a centralized configuration model for Self-Service workflows, with rollout across aged-care sites coordinated to align approvals and reporting. Outcomes reported included reduced payroll errors, faster reporting cycles, and improved managerial visibility, reflecting the implemented Affinity Self-Service configuration.
Heritage Lifecare Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Heritage Lifecare CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM, Sales Engagement CRM 2024 2024
Customer Experience CRM 2018 2018
Tag Management CRM 2018 2018
Heritage Lifecare PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Heritage Lifecare IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Heritage Lifecare

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Heritage Lifecare Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heritage Lifecare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heritage Lifecare digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Heritage Lifecare Technographics
Heritage Lifecare is a Healthcare organization based in New Zealand, with around 2400 employees and annual revenues of $570.0 million.
Heritage Lifecare operates a diverse technology stack with applications such as TechnologyOne ERP, Affinity Self-Service and Microsoft 365, covering areas like ERP Financial, Employee Self Service and Collaboration.
Heritage Lifecare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TechnologyOne, Affinity Payroll and Microsoft.
Heritage Lifecare recently adopted applications including Affinity Self-Service in 2024, Freshsales (formerly Freshworks CRM) in 2024 and Fastly in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Heritage Lifecare’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Heritage Lifecare’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Heritage Lifecare technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.