Federated Hermes
150 Cheapside,
London, EC2V 6ET,
United Kingdom
London, EC2V 6ET,
United Kingdom
44 20 7702 0888
Banking and Financial Services
Federated Hermes Technographics
Federated Hermes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Federated Hermes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 415 Federated Hermes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Federated Hermes has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Kore.ai for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Federated Hermes is running and its propensity to invest more and deepen its relationship with Infor , Kore.ai , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Federated Hermes revenues, which have grown to $205.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Federated Hermes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Federated Hermes Tech Stack and Enterprise Applications
Federated Hermes ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Federated Hermes implemented Infor SunSystems to centralize accounting, budgeting, and financial reporting across its finance organization. Federated Hermes implemented Infor SunSystems as its ERP Financial application, establishing Infor SunSystems as the system of record for core financial processes and budget governance within the finance function.
Configuration work focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, and budgeting and reporting capabilities consistent with the ERP Financial category. Implementation notes document a revenue budget reconciliation process to review the Infor budget to SunSystems, ensuring budgets reconcile and remain in line, and governance changes that strengthened budget control and month end close workflows to support consolidated financial reporting and ongoing budget reviews.
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Federated Hermes AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kore.ai | Legacy | Kore.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Federated Hermes implemented Kore.ai to establish Chatbots and Conversational AI capabilities. Federated Hermes is listed as a customer in Kore.ai vendor materials, and the engagement scoped conversational interfaces to support customer service and internal employee self-service use cases.
The Kore.ai deployment configured core functional modules including natural language understanding, intent classification, dialogue orchestration, conversational workflow automation, entity extraction, slot filling and bot analytics. Implementation emphasis was on multi-turn dialogue management, context handling and conversational design to operationalize virtual assistant behavior consistent with Chatbots and Conversational AI workflows.
Operational governance centered on establishing intent taxonomies, iterative NLU training and testing cycles, and conversational content governance to maintain consistency of responses. Kore.ai serves as the central conversational platform for Federated Hermes, providing managed virtual assistant configurations and analytics-driven monitoring to support ongoing refinement of conversational experiences.
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Federated Hermes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Federated Hermes implemented Microsoft 365. Microsoft 365 serves as the company’s Collaboration platform for its United Kingdom investment and corporate teams, covering the firm’s approximately 415 employees.
The deployment centered on a cloud tenant architecture and included core Microsoft 365 capabilities such as Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for real time collaboration, OneDrive for personal file storage, and Office desktop and web applications for productivity. Identity and access controls were implemented using Azure Active Directory, with tenant level policies configured for conditional access, single sign on, and centralized user lifecycle management. Administrators applied information architecture patterns and SharePoint site templates to standardize collaboration spaces and document classification.
Governance and operational rollout emphasized centralized tenant administration, role based access controls, retention labels, eDiscovery and audit logging to align with financial services compliance needs in the United Kingdom. Operational coverage included core corporate functions such as investment teams, compliance, legal, HR and finance, delivered through Teams and SharePoint collaboration spaces. Public site assets reference Microsoft 365 components, indicating Microsoft 365 is also surfaced on the company website for internal or externally hosted content.
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Federated Hermes Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Federated Hermes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Federated Hermes Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2011 | 2011 |
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Federated Hermes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Federated Hermes CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Federated Hermes
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Head of Technology | Director | IT | |
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Chief Operating Officer | CXO | Finance | |
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Head Of Project Office | Director | Finance | |
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Head of Investment | Director | Investment | |
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Head of Investment Specialists | Director | Investment | |
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Apps Being Evaluated by Federated Hermes Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Federated Hermes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Federated Hermes digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Federated Hermes Technographics
Federated Hermes is a Banking and Financial Services organization based in United Kingdom,
with around 415 employees and annual revenues of $205.0 million.
Federated Hermes operates a diverse technology stack with applications such as
Infor SunSystems, Kore.ai and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Federated Hermes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Kore.ai and Microsoft.
Federated Hermes recently adopted applications including
Kore.ai in 2022, DocuSign eSignature in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Federated Hermes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Federated Hermes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Federated Hermes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.