Higgins Coatings
1/297 Ingles Street Port,
Melbourne, 3207, VIC,
Australia
Melbourne, 3207, VIC,
Australia
61 3 9646 9999
Construction and Real Estate
Higgins Coatings Technographics
Higgins Coatings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Higgins Coatings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Higgins Coatings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Higgins Coatings has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, JobAdder ATS for Applicant Tracking System in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Higgins Coatings is running and its propensity to invest more and deepen its relationship with Microsoft , JobAdder , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Higgins Coatings revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Higgins Coatings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Higgins Coatings Tech Stack and Enterprise Applications
Higgins Coatings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Higgins Coatings deployed Microsoft Dynamics 365 for Finance and Operations as an ERP Financial solution to consolidate core finance and operations workflows. The implementation focused on centralizing financial management and transactional controls across corporate finance, procurement and project accounting for the Australia-based construction and real estate business.
Microsoft Dynamics 365 for Finance and Operations was configured to support standard financial modules including general ledger, accounts payable, accounts receivable, procurement and project accounting, with supplemental inventory and fixed asset controls aligned to construction project needs. Data migration was executed using ETL Data Migration to Dynamics 365, and the IT team developed and maintained data analysis and reporting solutions using SQL, Fetch XML, IBM Cognos and Microsoft Power BI to deliver both standard and ad-hoc reports to management and staff.
The deployment was integrated into a hybrid application and data architecture, linking Microsoft Dynamics 365 CRM, Microsoft Office 365, Microsoft Flow, Azure SQL, SharePoint, Power BI and PowerApps with on premise IBM Power Systems and IBM PureFlex infrastructure. Jobpac by ViewPoint remained part of the operational ecosystem for construction-specific workflows, while data warehouses and data mart systems were provisioned to support reporting and analytics, with explicit responsibilities for database integrity, stability and system availability.
Governance and delivery were managed in alignment with the enterprise IT PMO, following SDLC practices and ITIL principles, and included end user and super user education. The IT team emphasized proactive collaboration with business management to analyze and resolve complex business problems, make hardware and software procurement recommendations, and continuously improve IT processes and service quality.
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Higgins Coatings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Higgins Coatings implemented JobAdder ATS as its Applicant Tracking System and adopted the platform as the central recruiting platform for the company. Higgins Coatings uses JobAdder ATS to manage requisitions and candidate workflows across its Australian operations, with public job postings visible for roles such as a Perth-based foreman vacancy.
The deployment followed a cloud-hosted SaaS model, with JobAdder ATS configured to handle core applicant tracking functions including job posting management, candidate sourcing and resume parsing, configurable hiring pipeline stages, interview scheduling, and offer workflow management. Recruitment automation was applied to status transitions and candidate screening steps to standardize the end-to-end hiring lifecycle.
Operational coverage centers on the HR and talent acquisition function, with the JobAdder ATS provisioning a centralized candidate database and role-based access for recruiting teams and hiring managers across Australia, including Perth. Public-facing vacancy publication was executed through JobAdder’s job board capabilities as part of the implementation.
Governance focused on establishing standardized requisition approvals and interview coordination workflows inside JobAdder ATS, aligning hiring manager approvals and recruiter responsibilities within the platform. The implementation emphasized process consistency and centralized recruiting operations using JobAdder ATS as the single system of record for applicant data.
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Higgins Coatings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Higgins Coatings deployed Hubspot Live Chat on its public website. The Hubspot Live Chat deployment is positioned as a Chatbots and Conversational AI implementation to support customer engagement, real time inquiry handling and lead capture.
The implementation embeds the cloud hosted chat widget on customer facing pages and leverages chatflows for automated qualification, canned responses and agent handoff. Conversation capture, transcript logging and contact enrichment are routed into the vendor platform to create contact records and conversation threads for follow up. Operational capabilities implemented include a shared conversations inbox for sales and service teams, basic routing rules and automated acknowledgement messages.
Operational scope centers on web channel engagement supporting marketing, sales and customer service functions, with governance focused on conversation ownership, response SLAs and contact data hygiene. Rollout configuration emphasizes lightweight operational controls and integration into existing inbound engagement workflows.
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Higgins Coatings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Higgins Coatings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Higgins Coatings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Higgins Coatings TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Higgins Coatings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Higgins Coatings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Higgins Coatings Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Security MSP | Managed Services Provider (MSP) |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Higgins Coatings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior HR Manager - QLD & NSW | Manager | HR | |
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GM - HR and Safety | CXO | HR | |
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Financial Controller | Director | Finance | |
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Head of Technology | Director | IT | |
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Apps Being Evaluated by Higgins Coatings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Higgins Coatings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Higgins Coatings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Higgins Coatings Technographics
Higgins Coatings is a Construction and Real Estate organization based in Australia,
with around 1000 employees and annual revenues of $250.0 million.
Higgins Coatings operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, JobAdder ATS and Hubspot Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Higgins Coatings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, JobAdder and HubSpot.
Higgins Coatings recently adopted applications including
Trustwave Managed Services in 2023, Hubspot Live Chat in 2021 and HubSpot CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Higgins Coatings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Higgins Coatings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Higgins Coatings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.