St Louis Park, 55426, MN,
United States
Highreachtel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Highreachtel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Highreachtel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Highreachtel has purchased the following applications: Dialer360 Call Center for Call Center in 2019, reCAPTCHA for Application Security (AppSec) in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Highreachtel is running and its propensity to invest more and deepen its relationship with Dialer360 , Google , OpenSSL or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Highreachtel revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Highreachtel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dialer360 | Legacy | Dialer360 Call Center | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Highreachtel implemented Dialer360 Call Center, a Call Center application, to support its outbound telemarketing and lead generation services referenced on its public website. The implementation is described in customer-facing materials and testimonials that link Dialer360 Call Center to campaign operations in Pakistan, indicating the application was adopted as the primary dialer technology for those services.
The deployment focused on outbound campaign workflows, using Dialer360 Call Center capabilities that include an auto predictive dialer and voice broadcast functionality inferred from service descriptions and vendor product pages. Configuration work emphasized campaign management, agent desktop interfaces, and call scripting to align telemarketing outreach with lead-generation processes, following standard Call Center operational patterns for dialing strategies and agent queuing.
Operational coverage centered on Highreachtel’s telemarketing and lead-generation business functions serving Pakistan, where agents and campaign managers administered dialing lists, live agent transfers, and message broadcasts through Dialer360 Call Center. Governance and process change included centralized campaign configuration and performance monitoring, and customer testimonials on the website cite improved campaign performance after adopting Dialer360 Call Center.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | reCAPTCHA | Application Security (AppSec) | CyberSecurity | n/a | 2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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