List of Dialer360 Call Center Customers
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Since 2010, our global team of researchers has been studying Dialer360 Call Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dialer360 Call Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dialer360 Call Center for Call Center include: Telelinkz Pakistan, a Pakistan based Professional Services organisation with 120 employees and revenues of $6.0 million, Highreachtel, a United States based Construction and Real Estate organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Dialer360 Call Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dialer360 Call Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Highreachtel | Construction and Real Estate | 25 | $3M | United States | Dialer360 | Dialer360 Call Center | Call Center | 2019 | n/a |
In 2019, Highreachtel implemented Dialer360 Call Center, a Call Center application, to support its outbound telemarketing and lead generation services referenced on its public website. The implementation is described in customer-facing materials and testimonials that link Dialer360 Call Center to campaign operations in Pakistan, indicating the application was adopted as the primary dialer technology for those services.
The deployment focused on outbound campaign workflows, using Dialer360 Call Center capabilities that include an auto predictive dialer and voice broadcast functionality inferred from service descriptions and vendor product pages. Configuration work emphasized campaign management, agent desktop interfaces, and call scripting to align telemarketing outreach with lead-generation processes, following standard Call Center operational patterns for dialing strategies and agent queuing.
Operational coverage centered on Highreachtel’s telemarketing and lead-generation business functions serving Pakistan, where agents and campaign managers administered dialing lists, live agent transfers, and message broadcasts through Dialer360 Call Center. Governance and process change included centralized campaign configuration and performance monitoring, and customer testimonials on the website cite improved campaign performance after adopting Dialer360 Call Center.
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Telelinkz Pakistan | Professional Services | 120 | $6M | Pakistan | Dialer360 | Dialer360 Call Center | Call Center | 2018 | n/a |
In 2018 Telelinkz Pakistan implemented Dialer360 Call Center to support its BPO and call-center operations using Call Center functionality for both outbound and inbound campaigns. The deployment targeted campaign management and agent-facing telephony workflows to increase throughput for outbound dialing and to manage inbound contact volumes.
Implementation included use of predictive dialer and hosted PBX capabilities, drawn from reviewer feedback and Dialer360 product capabilities, with the Dialer360 Call Center platform providing campaign orchestration, automated dialing logic, and hosted telephony for agent sessions. Configuration focused on outbound campaign templates, call pacing to improve agent talk time, and shared telephony resources for inbound handling.
Operational coverage centered on Telelinkz contact center teams supporting sales and customer service use cases, with the platform embedded into agent workflows and campaign scheduling processes. A verified customer review reports improvements in agent productivity and campaign throughput following the deployment, reflecting changes to campaign execution and day to day call operations.
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