Tulsa, 74104, OK,
United States
Hillcrest HealthCare System Technographics
Hillcrest HealthCare System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hillcrest HealthCare System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Hillcrest HealthCare System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hillcrest HealthCare System has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2016, EPIC EHR for Electronic Health Record in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hillcrest HealthCare System is running and its propensity to invest more and deepen its relationship with UKG , Epic Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hillcrest HealthCare System revenues, which have grown to $967.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hillcrest HealthCare System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hillcrest HealthCare System Tech Stack and Enterprise Applications
Hillcrest HealthCare System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2016 | 2016 |
In 2016 Hillcrest HealthCare System implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) to centralize Payroll and timekeeping for perioperative and specialty clinical units. The initial deployment focused on Kronos Payroll and Timekeeper functionality for the Surgery, PACU and Endoscopy departments, covering more than 150 employees and aligning payroll operations with departmental timekeeper workflows.
Configuration emphasized time capture and payroll processing modules, including timecard management, pay calculation rules and departmental timekeeper administration. Operational responsibilities were embedded with administrative staff who supported Surgical Services and the Neuro Rehab Service Line, and the UKG Workforce Central Payroll implementation was used alongside procedural work such as taking minutes for the Surgical Services Executive Committee.
Governance and process work included creation and editing of policies, organizing and implementing targeted lean projects, and assigning accountability for completing work orders and clerical functions. Day to day operational support tied to the payroll deployment included filing, faxing, scanning, sorting and distributing mail, and ordering supplies, establishing clear operational ownership for Payroll within the clinical service lines.
|
|
|
|
|
Time and Attendance | HCM |
|
2016 | 2016 |
|
|
|
|
|
Workforce Management | HCM |
|
2016 | 2016 |
|
Hillcrest HealthCare System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Hillcrest HealthCare System implemented EPIC EHR, deploying Epic Systems' Electronic Health Record platform as part of an Ardent Health Services initiative to consolidate 14 hospitals and three multi-specialty physician groups onto a single clinical and administrative platform. The program carried an estimated project cost of $150 million and was framed to consolidate distributed registration, billing, clinical applications and population health capabilities under one Epic Systems Electronic Health Record environment to streamline caregiver workflows.
EPIC EHR rollout included core modules and capabilities typical of an enterprise Electronic Health Record implementation, specifically patient registration and scheduling, clinical documentation and bedside nursing workflows, revenue cycle and billing elements, and population health management functionality. The project also incorporated Epic's MyChart patient portal functionality to enable patient messaging, e-visits, online questionnaires and appointment scheduling, and Epic staff were scheduled to work alongside Ardent and Hillcrest clinicians and operational staff to configure and build the software platform.
Governance for the Hillcrest deployment involved nearly 500 Ardent team members across physicians, bedside nurses, registration and discharge staff who participated in demonstrations and assessments to shape configuration and workflow changes, with a build window described as nine to ten months and a phased go-live cadence beginning in fall 2017 and continuing quarterly. The stated operational objective was to give caregivers more time at the bedside and to support higher quality clinical care and more efficient customer service across the consolidated system.
|
Hillcrest HealthCare System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Hillcrest HealthCare System implemented Cisco Webex Meetings as its web-embedded conferencing capability. Cisco Webex Meetings provides the core Audio Video and Web Conferencing functionality surfaced on the Hillcrest website to enable virtual patient and caregiver touchpoints and internal collaboration across clinical and administrative teams.
The deployment uses standard Audio Video and Web Conferencing modules including scheduled and ad hoc HD video sessions, screen sharing, meeting recording, and join link provisioning, with meeting flows exposed via the public site. Governance emphasizes access controls, meeting privacy, and HIPAA-aligned communication workflows, with administrative provisioning and IT oversight to manage user access and meeting configuration.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Hillcrest HealthCare System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Hillcrest HealthCare System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Hillcrest HealthCare System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2011 | 2011 |
|
IT Decision Makers and Key Stakeholders at Hillcrest HealthCare System
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP HR | VP | HR | ||||
| Director HR | Director | HR | ||||
| VP HR | VP | HR | ||||
| Director HR | Director | HR | ||||
| CFO | CXO | Finance | ||||
| Executive Director HR | Director | HR |
Apps Being Evaluated by Hillcrest HealthCare System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-12 | Hillcrest HealthCare System | Evaluated | PioneerRx Pharmacy Software | PioneerRx | Pharmacy Management | ERP Services and Operations |