Tampa, 33602, FL,
United States
Hillsborough County, FL Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hillsborough County, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Hillsborough County, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hillsborough County, FL has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2011, Oracle Utilities Work and Asset Management (WAM) for Enterprise Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hillsborough County, FL is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Accela or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hillsborough County, FL revenues, which have grown to $8.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hillsborough County, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, Hillsborough County, FL began migrating from Oracle E-Business Suite to Oracle Cloud ERP in the ERP Financial category, initiating a planned enterprise financial modernization. Oracle Cloud ERP is the selected application and will serve as the county core financial system for general ledger and transactional finance processing.
The implementation scope centers on ERP Financial functionality, including general ledger, accounts payable, accounts receivable, procurement and budgetary controls, with configuration replacing existing custom code. All current customizations that support core business processes are expected to be retired, requiring business process redesign and configuration-driven workflows within Oracle Cloud ERP rather than bespoke extensions.
Integrations will need to be designed to connect Oracle Cloud ERP to other county administrative systems and operational data sources, with data conversion and reconciliation processes scoped for transactional and master data. The deployment covers finance and procurement functions across county departments, positioning Oracle Cloud ERP as the authoritative system for financial reporting and transactional processing.
Governance Committee oversight is identified as a strategic requirement, governance will guide prioritization and sequencing, and the initiative should be treated as a net-new implementation because of the volume of change. The county expects the effort to take several months and to involve outside resources such as Oracle Consulting Services or a qualified third-party vendor, leveraging Oracle Cloud ERP functionality enhancements and continuing Premier Support through 2030 as drivers for the upgrade, while acknowledging substantial process and organizational impact.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Hillsborough County, FL deployed Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System on the county website. The deployment provisioned a cloud-hosted careers portal integration to publish public job postings and capture online applications for county hiring processes.
The Oracle Taleo Cloud Service implementation covered standard applicant tracking modules including job requisition and posting management, career site integration, candidate profile and application intake, configurable screening workflows, and administrative reporting with role-based access. Oracle Taleo Cloud Service was configured to align hiring workflows with county HR processes and to centralize candidate lifecycle management for government recruitment needs.
Operational ownership resides with County Human Resources, which uses the system to support recruitment activities across Hillsborough County departments and job classifications, serving a workforce of approximately 4000 employees. Governance focused on requisition approval routing, permissions and standardized hiring workflow enforcement, with the primary technical integration point being the county careers website for public-facing job advertising and application submission.
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Time and Attendance | HCM |
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2007 | 2007 |
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Workforce Management | HCM |
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2007 | 2007 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
Hillsborough County implemented Oracle Utilities Work and Asset Management (WAM) in 2017. The implementation provides Enterprise Asset Management support for county maintenance and asset operations and is documented as supporting the Hillsborough County Water Resources Department.
Configuration focused on core computerized maintenance management capabilities, including an asset registry, work order management, preventive maintenance scheduling, inventory and parts management, and mobile workforce enablement through a related mobile application. Oracle Utilities Work and Asset Management (WAM) was configured to manage work order lifecycles, maintenance plans, and field crew dispatch workflows consistent with Enterprise Asset Management functional patterns.
Deployment is described as a centralized county instance with mobile application endpoints for field personnel, enabling field-to-office work execution and status reporting. The source record does not specify named system integrations or third party integrators, it emphasizes county operational coverage and the mobile CMMS connection.
In 2021 Hillsborough County issued a Request for Proposal Event Number 21738 to procure support services for Oracle Work and Asset Management (WAM) and its related mobile application, with an open date of 25-JUN-2021 and a close date of 13-AUG-2021. The RFQ identified an estimated budget of $1,500,000.00, named buyer Israel Segarra, and described the scope as contractor support for the county's Oracle WAM computerized maintenance management system; the opportunity record is marked expired.
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Government ERP | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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