Cape Town, 8001,
South Africa
Hilton Cape Town City Centre Technographics
Hilton Cape Town City Centre Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hilton Cape Town City Centre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Hilton Cape Town City Centre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hilton Cape Town City Centre has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Adobe Marketing Cloud (ex Omniture) for Marketing Automation in 2021, Akamai mPulse for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hilton Cape Town City Centre is running and its propensity to invest more and deepen its relationship with Infor , Adobe Systems , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hilton Cape Town City Centre revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hilton Cape Town City Centre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hilton Cape Town City Centre Tech Stack and Enterprise Applications
Hilton Cape Town City Centre ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016 Hilton Cape Town City Centre implemented Infor SunSystems as its ERP Financial platform. The deployment centralized core financial processing at the hotel level and serves Accounts Payable, Purchasing, General Ledger and Tax functions for the South Africa property.
The Infor SunSystems implementation was configured to support Journal Import, Account Allocation, posting of purchasing and sundry invoices, in-system filing of invoices for payment, and structured General Payment runs to produce electronic funds transfers. Configuration work included invoice amendment workflows, account allocation rules, and bank journal posting tied to the payment lifecycle.
Integrations within the operational workflow include matching SunSystems payment records with an electronic payment channel described as ePay System prior to final payment execution, and running eRemit after payments are processed to generate supplier remittance details. Transactional data is also extracted to and from a system referenced as Vision via Excel spreadsheets as part of verification and reconciliation activities.
Governance for payment execution requires Chief Clerk approval before final EFTs are released, and operational controls include monthly reconciliations of the General Ledger with supplier statements, bank reconciliation, balance sheet reconciliation, and tax reconciliation using VAT input 96263 and VAT output 96264. These procedural controls and system configurations embed Accounts Payable, Treasury and tax reconciliation workflows directly into Infor SunSystems for the hotel.
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Hilton Cape Town City Centre CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketing Cloud (ex Omniture) | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Hilton Cape Town City Centre deployed Adobe Marketing Cloud (ex Omniture) for Marketing Automation on its public website. The Adobe Marketing Cloud (ex Omniture) implementation is realized as a client-side web analytics and marketing automation layer, capturing visitor interactions through tag-based data collection and supporting campaign tracking, visitor segmentation and personalization workflows typical of Marketing Automation platforms. The observed deployment is embedded in the hotel website source, providing a continuous data stream for digital marketing instrumentation across web channels.
Operationally the implementation supports the hotel digital marketing and online guest acquisition functions, enabling analytics-driven campaign measurement and audience segmentation. Governance and runtime management concentrate on tag governance, tracking configuration, and data privacy controls administered through Adobe Marketing Cloud interfaces. Integrations are limited to the website data stream as observed from the site source, with no external system integrations specified in the provided context.
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Tag Management | CRM |
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2021 | 2021 |
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Hilton Cape Town City Centre ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Hilton Cape Town City Centre deployed Akamai mPulse on its website in South Africa, instrumenting the public web property for continuous performance measurement. Akamai mPulse is serving as the site level Application Performance Management solution for the hotel, capturing client-side metrics directly from visitor browsers to inform web performance monitoring.
The implementation centers on Akamai mPulse real user monitoring and front-end performance instrumentation, using the mPulse JavaScript beacon to collect page load timing, resource timing, error rates, and user experience metrics into Akamai dashboards. Operational coverage is focused on the Hilton Cape Town City Centre website, with configuration geared toward page-level transaction segmentation and dashboarding for web operations and digital experience teams, and governance exercised through centralized instrumentation and reporting workflows.
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Hilton Cape Town City Centre IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hilton Cape Town City Centre
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Hilton Cape Town City Centre Executives
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