Prairieville, 70769, LA,
United States
Himmel's Architectural Door & Hardware Technographics
Himmel's Architectural Door & Hardware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Himmel's Architectural Door & Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Himmel's Architectural Door & Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Himmel's Architectural Door & Hardware has purchased the following applications: Comsense ERP for Construction ERP in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2019, Intuit Mailchimp for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Himmel's Architectural Door & Hardware is running and its propensity to invest more and deepen its relationship with Comsense , Ruby , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Himmel's Architectural Door & Hardware revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Himmel's Architectural Door & Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Himmel's Architectural Door & Hardware Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Comsense | Legacy | Comsense ERP | Construction ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Himmel's Architectural Door & Hardware implemented Comsense ERP. The Comsense ERP deployment targeted core Construction ERP functions to support the companys project-based commercial door and architectural specialties business.
The implementation focused on modules aligned with project workflows, including estimating, contract negotiation, submittals, procurement, change order management, delivery coordination, billing, and project closeout. Configuration work emphasized job-level cost tracking, contract and change order lifecycle controls, and submittal documentation routing to match Division 8 specification workflows used by the Project Management team.
Operational coverage included Himmel's locations in New Orleans, Prairieville, Houston, and Nashville, with primary day-to-day ownership by the Project Management team in Houston. Business functions using Comsense ERP include Project Management, Estimating, Procurement, Field Operations coordination, and Billing, reflecting the companys end-to-end project lifecycle responsibilities.
Governance centered on embedding Comsense ERP into standard project processes, with project management workflows restructured to capture estimates, procurement commitments, submittal approvals, change orders, deliveries, and billing through the system. Job postings and role descriptions explicitly reference Comsense familiarity, indicating sustained operational adoption and discrete training expectations for PMs and estimating staff.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Himmel's Architectural Door & Hardware implemented Ruby Live Chat on its public website as a customer-facing engagement channel. The deployment is categorized under Chatbots and Conversational AI and was provisioned to support front-line customer inquiries, quote requests, and basic lead capture for sales and service functions.
The Ruby Live Chat implementation centers on an embedded web chat widget and associated conversational workflows, including automated welcome prompts, message capture, and live agent handoff capabilities typical of Chatbots and Conversational AI deployments. Configuration work emphasized availability scheduling, canned response libraries for product and pricing FAQs, and escalation routing to internal staff, aligning the application with standard customer engagement and intake workflows.
Operational coverage is focused on the company website and is used by sales and customer service teams to triage inbound requests and document interactions. Governance has been organized around admin controls for chat availability, operator account management, and transcript retention and reporting to support operational oversight and daily staffing decisions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Himmel's Architectural Door & Hardware deployed Intuit Mailchimp as its Marketing Automation solution. The company embedded Intuit Mailchimp on its public website to capture subscriber signups and manage customer email communications for its construction and real estate focused business.
Configuration emphasized core Marketing Automation capabilities, including audience management, embedded signup forms, email campaign creation using reusable templates, and basic automation workflows for welcome and promotional messaging. Segmentation and template standardization were implemented to support targeted outreach to customer segments relevant to a specialized architectural door and hardware supplier.
Operational scope covered marketing and customer outreach functions with website-driven list collection, centralized account administration, and process standardization for list hygiene and campaign scheduling. Governance was organized around a single Intuit Mailchimp account administered by internal marketing staff, with operational controls focused on subscriber management and campaign approval workflows.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Himmel's Architectural Door & Hardware
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Apps Being Evaluated by Himmel's Architectural Door & Hardware Executives
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