Los Angeles, CA, 91776,
United States
Hing Wa Lee Jewelers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hing Wa Lee Jewelers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14 Hing Wa Lee Jewelers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hing Wa Lee Jewelers has purchased the following applications: Microsoft 365 for Collaboration in 2023, Diaspark CRM for CRM in 2023, Amazon EC2 for Application Hosting and Computing Services in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hing Wa Lee Jewelers is running and its propensity to invest more and deepen its relationship with Microsoft , Diaspark , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hing Wa Lee Jewelers revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hing Wa Lee Jewelers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Diaspark | Legacy | Diaspark CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023, Hing Wa Lee Jewelers implemented Diaspark CRM under the Luxare by Diaspark product branding to centralize multi-store inventory and customer workflows across its North American retail footprint. Diaspark CRM is used in the CRM category to consolidate customer profiles, repair job tracking, and store-level inventory visibility, aligning system records with retail operations for a small distribution retailer.
The implementation was configured with custom reporting and CRM-like customer and repair workflows, reflecting a focus on operational case tracking and inventory reconciliation tied to sales and service events. Configuration emphasized centralized data models and reporting objects, enabling standardized customer interactions and repair lifecycle tracking across stores.
Operational coverage explicitly included North American stores and retail operations, extending to inventory management, customer service, and repair desk functions. Governance shifted toward centralized reporting and process standardization, with documented workflows for customer intake and repair handling to ensure consistent execution across sites.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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