Chicago, 60604, IL,
United States
Hire Counsel Inc. Technographics
Hire Counsel Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hire Counsel Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Hire Counsel Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hire Counsel Inc. has purchased the following applications: PhenomPeople ATS for Applicant Tracking System in 2013, Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hire Counsel Inc. is running and its propensity to invest more and deepen its relationship with Phenom , Sterling Talent Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hire Counsel Inc. revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hire Counsel Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hire Counsel Inc. Tech Stack and Enterprise Applications
Hire Counsel Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | PhenomPeople ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Hire Counsel Inc. implemented PhenomPeople ATS as its Applicant Tracking System to support Talent Acquisition and HR functions. The PhenomPeople ATS is deployed on the company careers site, where it handles external candidate intake, job posting distribution, and online application capture for roles across the United States.
The PhenomPeople ATS configuration emphasizes web based application forms, candidate profile capture and resume parsing, applicant tracking workflows, requisition and job posting controls, interview scheduling, and reporting dashboards. The implementation aligns with standard Applicant Tracking System capabilities for managing the end to end recruiting lifecycle and centralizing candidate records.
Operational ownership rests with recruiting and HR teams and extends to hiring managers for requisition approvals and interview coordination. Governance is organized around centralized recruitment workflows, role based access controls, and structured requisition approval paths, with the careers site integration serving as the primary inbound channel for candidate submissions.
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BackGround Screening | HCM |
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2018 | 2018 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Hire Counsel Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Hire Counsel Inc. deployed Microsoft 365 to provide Collaboration capabilities across its professional services operations. The public website indicates Microsoft 365 is in use, aligning the application with external client touchpoints as well as internal productivity needs for the 250-employee United States firm.
The deployment emphasizes Microsoft 365 components common to Collaboration implementations, including Exchange Online for enterprise email, SharePoint Online for document management and intranet portals, OneDrive for user file storage, Microsoft Teams for real-time collaboration, and Office desktop and web apps for authoring and co-authoring. Configuration activities likely included tenant-level user provisioning, email domain routing, SharePoint site architecture and permission setup, and client application integration to enable document versioning and collaboration workflows.
Operational coverage maps to core business functions such as client engagement, matter collaboration, knowledge management, and internal communications. Governance practices are centered on tenant administration, identity and access controls, and SharePoint permission models to control information access and lifecycle, with rollout and usage visible through the company website and Microsoft 365 application artifacts.
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Hire Counsel Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Hire Counsel Inc. implemented FreshDesk Customer Support as its web-facing support platform. The deployment uses FreshDesk Customer Support integrated directly on the company's website, providing a web-based SaaS support channel for its United States client services and support organization.
The implementation centers on core Customer Support capabilities including ticketing and case management, an embedded web support widget on the website, a knowledge base for self-service, and workflow automation for routing and prioritization. Configuration emphasized role-based access and queue segmentation to align with attorney-client communication patterns and professional services case handling.
Operational coverage focuses on Hire Counsel Inc. support and client services teams, with governance instituted through standardized ticketing workflows, SLA definitions, and access controls to manage case confidentiality and escalation. FreshDesk Customer Support functions as the central system of record for web-originated support interactions and ongoing client intake tracking.
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Hire Counsel Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Hire Counsel Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hire Counsel Inc.
Apps Being Evaluated by Hire Counsel Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||