Hirtshals Lng Technographics
Hirtshals Lng Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hirtshals Lng and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 Hirtshals Lng employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hirtshals Lng has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, FreshDesk Customer Support for Customer Support in 2023, Freshservice for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hirtshals Lng is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hirtshals Lng revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hirtshals Lng intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hirtshals Lng Tech Stack and Enterprise Applications
Hirtshals Lng Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Hirtshals Lng deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on the company website to provide external meeting access, public booking flows, and virtual meeting room entry for customers and partners.
Implementation concentrates on core conferencing capabilities typical of Cisco Webex Meetings, including scheduled and ad hoc virtual meetings, participant management, screen sharing, video conferencing and cloud recording. The deployment is provisioned for the full employee base, with administrative accounts and meeting policies managed internally to centralize scheduling and meeting link distribution through the website, supporting both customer engagement and internal collaboration across the organization in Denmark.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2021 | 2021 |
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Hirtshals Lng CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2023 | 2023 |
In 2023, Hirtshals Lng deployed FreshDesk Customer Support to manage inbound customer inquiries through its website. The implementation targets the Customer Support category and centralizes ticket intake for the companys small support operation, provisioning a web-embedded Freshdesk front end to capture and route customer contact forms and web widget submissions.
Configuration focused on core Customer Support capabilities, including ticketing with priority and category fields, automated response workflows, a public knowledge base for self-service, and email channel consolidation to funnel cases into a single queue. The deployment covers the customer service and front-line operations teams, with governance implemented through ticket assignment rules, escalation paths, and knowledge base publishing controls to standardize triage and resolution workflows.
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Hirtshals Lng ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Hirtshals Lng implemented Freshservice, deploying the Freshservice IT Service Management application on its public website as a customer facing service portal and ticket intake channel. The deployment used Freshservice as a cloud hosted SaaS instance embedded in the website, aligning the IT Service Management application with the company IT support and operations function for a 23 person utilities operator.
Implementation centered on standard IT Service Management capabilities including incident management, service catalog, knowledge base and asset tracking, configured to support agent role based access, ticket workflows and SLA queues. Operational coverage concentrated on the IT and operations teams at Hirtshals Lng, with governance established through centralized administration, ticket routing policies and approval workflows within Freshservice.
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Hirtshals Lng IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hirtshals Lng
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Apps Being Evaluated by Hirtshals Lng Executives
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